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Community notification emails have stopped.

Associate Professor

Re: Community notification emails have stopped.

Just a thought on this mystery: Sometimes emails will get rejected for some reason so the sender tries again in a set amount of time. that time could be an hour, could be 24 hours. Could also be it keeps trying and finally gets accepted 24 hours later.

I'm thinking that this was initially set for a single try, which is why things were failing immediately. Someone went in and changed it for a series of retries, which is why things are now showing up much later.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
Tutor

Re: Community notification emails have stopped.

@MarkJFine 

A good thought and Well explained. I have seen a misspelled username being returned for days previously. Till they stop trying. .

Are you receiving Community notification emails today?

Associate Professor

Re: Community notification emails have stopped.

I've been getting them all along, best I can tell.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
Tutor

Re: Community notification emails have stopped.

Perhaps my Community Board settings are different than yours.

I am "subscribed" to any disscussion that I stick my 2 cents worth in, then the board sends me an email every time sombody else does too.  In theory I should have received 2 emails from just you today.  I received No email from the board subscriptions today or for the past 5 days. The email system is not sending them.

Distinguished Professor IV

Re: Community notification emails have stopped.

@Liz 

 

Emails #13 and #14 mentioned here did eventually come through at 5:06AM and 5:07AM, respectively.

 

I just sent direct to MSN tests #15 and #16, and like tests #9 and #10 mentioned here, they failed, though unlike those two, these two failed immediately.  

 

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Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
Moderator
Moderator

Re: Community notification emails have stopped.

Thanks Gabe, I've sent this up to the e-mail admins. Let's wait to see how they're doing with their correspondence with MSN. I'll post back once I hear back from them.

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Moderator
Moderator

Re: Community notification emails have stopped.

Hi Gabe!

 

An adjustment was made, please let me know if forwards and emails to MSN are working normally now. 

 

Regarding the sending order, MSN also controls how traffic flows and this can affect the order in which e-mails are delivered.

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Distinguished Professor IV

Re: Community notification emails have stopped.

@Liz 

 

I just tried two direct to MSN emails and they went right through.

 

However, whatever they did now stopped my Community notifications being sent to my hughes email.  SMH. 


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
Moderator
Moderator

Re: Community notification emails have stopped.

Thanks Gabe! Looks like the notifications also stopped going to @maratsade. We're working on this; I'll keep you both updated.

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Moderator
Moderator

Re: Community notification emails have stopped.

Hi Gabe, 

 

Without having to rely on receiving an email notification from the community since that's a whole other issue now, can you please check if you can forward any other email to MSN?

 

I'll send you a test e-mail to forward.

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.