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I can't seem to send any emails

John Malachowsk
Freshman

I can't seem to send any emails

I haven't been able to send out any emails for about 2 weeks.

I have tried different settings and different e-mail clients.

I have tried two different email

I am using outlook and trying out email client.

I get the following message from Outlook 2016:

 

E-Mail Error.jpg

 

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1 ACCEPTED SOLUTION

Accepted Solutions
John Malachowsk
Freshman

Re: ed those settings, and I still can't send Re: I can't seem to send any emails - Found Soultion

Thanks to all who helped.

 

What finally worked was a combination:

Incoming:

mail.hughes.net

SSL/TLS

Port 995

 

Outgoing:

smtp.hughes.net

Auto

Port 587

 

Thanks to all that assisted me.

 

John

View solution in original post

6 REPLIES 6
maratsade
Distinguished Professor III

Re: I can't seem to send any emails

Have you tried 

 

Clearing history, cache, cookies on your browser?

Changing the settings as per this post?

 


@John Malachowsk wrote:

I haven't been able to send out any emails for about 2 weeks.

I have tried different settings and different e-mail clients.

I have tried two different email

I am using outlook and trying out email client.

I get the following message from Outlook 2016:

 

 

 


 

John Malachowsk
Freshman

ed those settings, and I still can't send Re: I can't seem to send any emails

I tried those settings suggested, and I still can't send anything out.

Liz
Moderator
Moderator

Re: I can't seem to send any emails

Hello John,

 

Thanks for reaching out, I can help you with your e-mail concerns. Let's try these steps first to see if the issue clears up:  

 

Go ahead and please clear your browser's cache and cookies, then see if the issue persists. For your convenience, here's how to clear your cache.  

 

If you still can't send after clearing the cache, reset your HughesNet password and try again. You can reset your password by logging out of MyHughesNet, then clicking the "Forgot Password?" link on the login screen.

 

Still can't send mail? Then let's check your e-mail client's settings. Please ensure these are in your client settings:

 

Outbound Server: email.hughes.net

Port 587

Try with SSL Authentication required

 

Are you able to send after the settings update? 

 

Your cooperation, patience, and understanding are much appreciated.

 

Thanks,

Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Liz
Moderator
Moderator

Re: ed those settings, and I still can't send Re: I can't seem to send any emails

Good morning John,

 

In addition, if you're using POP, try this: IMAP / POP: http://email.hughes.net port 143

 

 

 

Thanks,

Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

John Malachowsk
Freshman

Re: ed those settings, and I still can't send Re: I can't seem to send any emails - Found Soultion

Thanks to all who helped.

 

What finally worked was a combination:

Incoming:

mail.hughes.net

SSL/TLS

Port 995

 

Outgoing:

smtp.hughes.net

Auto

Port 587

 

Thanks to all that assisted me.

 

John

View solution in original post

Liz
Moderator
Moderator

Re: ed those settings, and I still can't send Re: I can't seem to send any emails - Found Soultion

Good morning John,

 

Glad to hear you found what works for you, and thank you for sharing which settings you used. I've relayed this back to our e-mail admins. Hopefully they won't find any issue with these particular settings, but if they have any comments, I'll let you know.

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.