Forum Discussion
Internet Modem continually restarting - internet going in and out
My internet keeps going in and out continuously. The modem lights go down to just showing power, then all the lights come back on and in less than five seconds, everything is down again. When the mod...
Hi quiltersridgewv,
Thank you for reaching out. I pulled up your account and see you've already arranged a tech visit for today. Please let us know how it goes and if you need any additional assistance.
-Liz
It sounds like there could be an issue with the modem itself. It might even be overheating, judging by the red light, but that's just a guess.
The reps will reply to help. They're on M-F from approximately 9AM to 6PM EST. You should see a reply from one tomorrow (Wednesday).
Thank you!
Modem is not hot or anything. It always has plenty of room for airflow and no "dust bunnies" were in it.
I unplugged it overnight because I was afraid of overheating and still this morning the lights are doing the same thing and no internet
