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This message will pop-up on any device connected to the service until the billing issue is resolved on your end. We are not able to limit the number of devices that receive this message.
For future reference, you can set-up text or e-mail billing notifications to avoid these messages http://support.hughesnet.com/en/faq/account_billing/how-do-i-subscribe-or-modify-my-hughesnet-notifi...
First, the emails. Any emails concerning your HughesNet account should only go to the email address registered for such. You can see what account is registered for account related emails by signing into the HughesNet MyAccount site and clicking on the Account Information tab (hover your pointer on My Account to display the tabs). You can see the email registered next to the Billing Email line. With that said, are you sure they're actually emails specific to your account and not just general HughesNet ad emails or even phishing attempts?
With regard to your service going down twice tonight, what happened that showed you that it was down? Did you lose the ability to connect to the net or possible receive notifications of an inability to connect to websites? Is it possible that your phone was out of range? Keep in mind that the 5GHz WiFi band has a much shorter range than the 2.4GHz band, so if you're using the former you may want to consider switching to the latter. If it is a range issue, this may help. Conversely, if the issue is a signal interference type issue, the 5GHz band is less susceptible than the 2.4GHz band to such.
I'm only a fellow subscriber, not a HughesNet rep. Whatever it was that the techs came out for previously will only be visible to those reps. If you're having some sort of technical difficulties I'm sure the reps here will be able to help you, as well as help with the email issue. They're on M-F from approximately 9AM to 6PM EST. They're also corporate based reps, unlike most on the phone, so they may very well be better equipped to help with your issue(s).
It's possible that the two outages were caused by weather at your gateway. Like the dish at your location it's susceptible to bad weather, though it usually takes harsher weather to affect it due to being a much larger and more powerful dish. If you don't already know where your gateway is located, you can find out by looking at the information here. It's a website by one of the other "regulars" here. Once you know where it is you can check the weather for that area to see if this may have been the cause. When weather at one's gateway does cause an outage it's usually short lived.
I'm sure the reps will take a look at what could be causing it. I forgot to mention in my last reply that, if you don't already, it would be best to leave your HughesNet modem plugged in so that the reps can run remote diagnostics on your HughesNet equipment if they deem it necessary, which they likely will. I mention this due to some people unplugging their modem when they're not using the service (I do).
As for the email, that's a head scratcher, no doubt. I'm sure that the reps will be able to look into it and find out why it's happening, as it definitely shouldn't be.
Though it's unlikely they would, just to make sure they don't miss this thread I'll tag a couple of the reps. With the email thing being especially concerning, and with it being the last day of the week for them, I'm hoping they reply today. @Liz @Jay
Thank you for reaching out here on the community. I see that GabeU has already provided some very helpful information!
I'd like to take a closer look at your account to see what may be going on with the intermittent outages and the e-mails. Please see my private message to continue!
I just sent a private message confirming the e-mail we have on file is the correct one. Concerning these pop-ups that your friend is receiving, what application or website is sending them? Are you two using a shared device? Could you send a screenshot of one of these pop-ups?