Forum Discussion
brahn
5 months agoFreshman
Modem/router keeps overheating
My Hughesnet modem/router keeps overheating and throwing code 1.2.1 Temperature greater than configured threshold. The modem is located in a ventilated room, in the shade, at a constant room temperat...
maratsade
5 months agoDistinguished Professor IV
You probably need to get a new modem. You can wait until the HughesNet reps on this site see your post, or you can try calling the customer service line and explain the problem to them. They should be able to connect to your modem remotely and see the code (the modem will have to be plugged in for the reps to be able to connect to it). The reps on this site are not here 24/7, and if they don't reply today, you will need to wait until next week.
I hope you can get this issue resolved quickly.
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