NEW email Problem!

Hi MarkJFine:

I worked many years for Hughes building spacecraft and ground systems, and I respectfully disagree with your analysis.  The problem usually starts in mid December, and stops shortly after New Years.  Winter weather goes much longer than that.  It is much more like that there is a key component that needs monitoring/tweaking, and the person responsible for it goes on Christmas vacation.  

Furthermore, the simple fact that the sysops/tech people refuse to jump in on this conversation, despite their having being invited to do so repeatedly, makes it appear that they have abandoned us.  

We are paying through the nose for a service that includes email, and they should provide it.  I have already stated why moving to another Emil is not so easy for some of us.  I don't believe it is a latency issue, because I can't access the server via fiber optic land based lines either.

Come on, sysops: jump in here, tell us what's wrong and what you are going to do about it.  You would establish credibility if you did.

Robert