Forum Discussion
NEW email Problem!
I can NOT send email from either Outlook, nor Macintosh mail, nor iPhone nor iPad. I can receive email just fine. It appears that all of my email clients are suddenly unable to log into the outgoin...
I also cannot send emails. I did get a reply that said to see outlook. I don't use outlook so I do not know what this means. The reply also stated these was a permanent response and to let hughesnet know they are on a block list. They attach a link to send but I don't know how to reach y'all by email. I took a screen shot but can't attach it here. Thanks
Hi armadillocj,
Thank you for bringing this to our attention. Since you do not use outlook, what are you using? Can you try to send the screenshot file to me via private message?
Thanks,
Amanda
I mainly use email on my android. I just choose my email that is y'all. When on my laptop I log in to my hughesnet account.
Thank you armadillocj,
I understand what the issue is now, at least for your situation. Since you are attempting to email someone, the error back is coming from Microsoft, thus why you are seeing outlook related messaging (just their naming conventions are all mixed between MSN, outlook and Live). I will escalate your details to our provider, who will review their IP addresses and check where they are being blocked. They'll need to submit a ticket to have it removed, or reroute things over a different IP temporarily. This may take a day or two, but I will check back in when there are further updates.
-Amanda
I cannot send any email at all right now. PLEASE fix this thing. If your vendor cannot get it to work, fire them and replace them with somebody else. Better yet, buy a software package and do it yourselves. No doubt you can do better than this.
