Reaching Out To Moderator Jay

Three weeks ago I received the following email:


I replied to this email but never received a response.

In the past two weeks I've sent 3 direct emails without response. 
Each email contained detailed information about an issue with slow service seemingly cause by a dashboard detected problem under the heading of DNS ACCELERATION [N].  

I'm just trying to see if someone can take a look at the information I sent and respond to me.  I am still having problems and my monthly data will be renewing soon.

Mr_Mrs_Sexton