Slow Speeds What's Up ?

Likely a combination of things:

1. It's football season - people stream games. Congestion always increases every fall, especially on Thus evening, and all day Sat/Sun.

2. The weather has been crummy - more people indoors trying to use internet.

3. Hurricanes and general rainy weather (not to mention falling leaves) contributing to poor links between dish and satellite, as well as satellites to ground stations. When links are poor, it causes an increase in repeated packet sends, which inherently increases congestion. You might not be in an affected area, but consider that multiple users around the country that are also routed to your ground station might.

Update 9.19

I test in the mornings before 4:45 Am pst, and get 37mps or better. This is consistent.

On 9.18 evening-

We had an outage for a few minutes at 7:20 pst.

After restoration, I tried a Hughes speed test , I was unable to perform- too slow. I went to testmytest.com the results-

Sadly degradation of speeds tonite before 7 Pm pst.

Hughes wasn't able to perform a speed test.

Testmytest speeds -

The last few days, starting at noon, and in the afternoon, evening, even a downtime for about 5 mins . I have had slow speeds. At 4:30 pst , I noticed problems, I used Testmytest speed tests- 3 all under 300 mps. A state code  on the control Center showed 12.1.12 . A search showed this code as a transmit problem , the post date was 2 years ago. Are the gen 6 modem state codes the same? 

I appreciate the response from Hughes regarding this degradation of service. Thanks

6.27 7Pm pst I was unable to run Hughes speed tests, after slow speeds. I was unable to post here .

The state code was 12.1.12. This is the usual now in evenings. Mornings service is restored, with 30+ mps. It appears congestion is the culprit ?

As of 2 Pm pst 9.28 Testmytest speed is 300 mps down to 175.

The state code is 0.0.0 .

Is the problem congestion, over subscriptions to Hughes, or a technical problem?

I so enjoy the ads on Tv for Hughes 😞

The speed is 300Mbps down? 

I think it's 0.3 Mbps.

Yes, today, and yesterday, by early afternoon, Hughes speed tests do not function, tetstmytest.com do usually, but I have had some not load.

The state codes are not bad- 0.0.0 , yesterday and before  12.1.12 , not today. Either way, you tube videos today buffered , it reminds me of Gen 4, 5. gen 6 has been good, but now , after non or so, not good. At 5 Am or earlier speeds are 30 mps and better , by noon now speeds are abysmal. The call I had from tier 4, Ephraim  admitted they know there are problems. I hope they can find a solution. If it is congestion again, as with Gen4, 5, it is what it is. What can be done?  Thanks for your reply.

Well, again it's 12 Pm on a Monday, the Hughes speed test is unable to connect with the test server. Not a weekend football, or dwnloading movies time.The State Code is 0.0.0 .

Testmytest speed test was under 200 Kps, or .02 Mps.

The weather is clear in Ca, and South Dakota , where I was switched to after the Gen 6 install.

Speeds are now below 200 Kps every day by noon now. I had 40+Mps Hughes speeds at 4:30 Am pst , which also is the norm.

If this is a congestion problem, I can only look forward to it worsening, unless a solution is implemented. Thanks

Monday evening...
It's 6:30 Pm . Do you know where your internet speed is ?

State Code- 0.0.0

eco,

Thank you for following up with the additional speed tests! Your beam is currently being worked on by our engineers, in an attempt to resolve some issues. We appreciate your patience and cooperation!

Thanks,

Remy

Thanks Remy, as usual, always the best !

10.2 I noticed an outage this morning. When I tried later, Hughes was back.

I tried a Hughes speed test, and had a 404 error notice. Under that was a link for the speed test vendor and subscription prices.

Will the Hughes speed test be restored, or are we left with testmytest.com for speed tests? That tested 26+Mps. I will try later in the day to see if the speed problem continues. Thanks.

Wow, the fix is working! Thanks Hughes Techs 🙂

Hughes Speed Testing is still down.

My hopes are dashed 😞 State codes 0.0.0

Update 10.4 -

5 Am speed- 40+ Mps 12:15 Pm speed 28+ Mps.

I see the Hughes speed test is back.

Good work all, thanks

6:26 Pm Pst.

What a change, fast, slow, fast again .Thanks

Update- 10.5 9:15 Am Pst.

Speed .03 Mps State Codes 0.0.0

Good last evening, now not so.

So the Gen 6 satellite cannot handle the congestion ?

Performance is very erratic, a test result of 12 Mps, inbetween .03 , .02 Mps. Is this how it will be?  My wife said maybe Sun spots ? , but the data shows the same speed problem weeks before, when it's bad, I cannot use the Hughes speed test, only Testmytest. Thanks ?

eco,

Thank you for following up! As of this time, I haven't received additional updates. Our engineers are working to identify and resolve the area specific issue. We appreciate your patience and cooperation!

Thanks,

Remy

Remy- I look at the state codes when I have the .03 Mps and less sometimes earlier in the day now, even at 12 Pm. The speed is too slow for the Hughes test, so I use Testmytest, the results are nearly the same, but theirs does work. The state code is 0.0.0 , thanks for your reply. I am guessing I'm not the only one on this beam with the problem, why I posted in the discussion forum last nite.

Thanks again 🙂