Slow Speeds What's Up ?

[eco]

The last 2 days buffering has become a problem.

8:30 Pm pst. Ok the next morning, now again, about 4 Pm pst. 8.25.2024 . There was sporadic service days before , it seems to be more frequent.

Speeds tests show 300 KPS or slower. What's up ?

Thanks

[maratsade]

I think it's 0.3 Mbps.

[eco]

Yes, today, and yesterday, by early afternoon, Hughes speed tests do not function, tetstmytest.com do usually, but I have had some not load.

The state codes are not bad- 0.0.0 , yesterday and before  12.1.12 , not today. Either way, you tube videos today buffered , it reminds me of Gen 4, 5. gen 6 has been good, but now , after non or so, not good. At 5 Am or earlier speeds are 30 mps and better , by noon now speeds are abysmal. The call I had from tier 4, Ephraim  admitted they know there are problems. I hope they can find a solution. If it is congestion again, as with Gen4, 5, it is what it is. What can be done?  Thanks for your reply.

[MarkJFine]

Likely a combination of things:

1. It's football season - people stream games. Congestion always increases every fall, especially on Thus evening, and all day Sat/Sun.

2. The weather has been crummy - more people indoors trying to use internet.

3. Hurricanes and general rainy weather (not to mention falling leaves) contributing to poor links between dish and satellite, as well as satellites to ground stations. When links are poor, it causes an increase in repeated packet sends, which inherently increases congestion. You might not be in an affected area, but consider that multiple users around the country that are also routed to your ground station might.

[eco]

Well, again it's 12 Pm on a Monday, the Hughes speed test is unable to connect with the test server. Not a weekend football, or dwnloading movies time.The State Code is 0.0.0 .

Testmytest speed test was under 200 Kps, or .02 Mps.

The weather is clear in Ca, and South Dakota , where I was switched to after the Gen 6 install.

Speeds are now below 200 Kps every day by noon now. I had 40+Mps Hughes speeds at 4:30 Am pst , which also is the norm.

If this is a congestion problem, I can only look forward to it worsening, unless a solution is implemented. Thanks

[eco]

Monday evening...
It's 6:30 Pm . Do you know where your internet speed is ?

State Code- 0.0.0

[Remy]

eco,

Thank you for following up with the additional speed tests! Your beam is currently being worked on by our engineers, in an attempt to resolve some issues. We appreciate your patience and cooperation!

Thanks,

Remy

[eco]

Thanks Remy, as usual, always the best !

[eco]

10.2 I noticed an outage this morning. When I tried later, Hughes was back.

I tried a Hughes speed test, and had a 404 error notice. Under that was a link for the speed test vendor and subscription prices.

Will the Hughes speed test be restored, or are we left with testmytest.com for speed tests? That tested 26+Mps. I will try later in the day to see if the speed problem continues. Thanks.

[eco]

Wow, the fix is working! Thanks Hughes Techs 🙂

Hughes Speed Testing is still down.

[eco]

My hopes are dashed 😞 State codes 0.0.0

[eco]

Update 10.4 -

5 Am speed- 40+ Mps 12:15 Pm speed 28+ Mps.

I see the Hughes speed test is back.

Good work all, thanks

[eco]

6:26 Pm Pst.

What a change, fast, slow, fast again .Thanks

[eco]

Update- 10.5 9:15 Am Pst.

Speed .03 Mps State Codes 0.0.0

Good last evening, now not so.

[eco]

So the Gen 6 satellite cannot handle the congestion ?

Performance is very erratic, a test result of 12 Mps, inbetween .03 , .02 Mps. Is this how it will be?  My wife said maybe Sun spots ? , but the data shows the same speed problem weeks before, when it's bad, I cannot use the Hughes speed test, only Testmytest. Thanks ?

[Remy]

eco,

Thank you for following up! As of this time, I haven't received additional updates. Our engineers are working to identify and resolve the area specific issue. We appreciate your patience and cooperation!

Thanks,

Remy

[eco]

Remy- I look at the state codes when I have the .03 Mps and less sometimes earlier in the day now, even at 12 Pm. The speed is too slow for the Hughes test, so I use Testmytest, the results are nearly the same, but theirs does work. The state code is 0.0.0 , thanks for your reply. I am guessing I'm not the only one on this beam with the problem, why I posted in the discussion forum last nite.

Thanks again 🙂

[eco]

Having poor performance with Hughes Gen 6 on my beam, speeds are below 1 Mp after noon , and unusable after 7 Pm, would downgrading to Gen 5 give me better performance?

I had better consistent over all speeds with Gen 5.

5 was better than 4 , but when 6 works well (at 4-5 Am) , but around noon, and especially evenings now , I cannot watch any youtube videos even at 250 dpi, the buffering problem.

Did Hughes exceed the capacity of the Gen 6 satellite on my beam (19) I think. N Ca. ? I had a call from Hughes, and a courtesy tech visit, I see very erratic performance, but evenings for a while now , and even other times, the performance was better with 5 ,much less, or no buffering. Just a question, anyone else have this?

[eco]

Great Improvement 10.11 @ 12:30 Pm.

I have a pleasant surprise- the fastest speeds ever since I had Gen 6.

It appears a solution was found for my speed problem 🙂

[eco]

10.15 - I am happy to report great consistent speeds since 10.10 . I thank all at Hughes for fixing the speed problem .

[Remy]

eco,

That's great to hear! Please let us know if the issues return.

Thanks,

Remy