I continue to have slow, and variable, web response times that cause problems severe enough that this satellite internet service probably won't work for me. The web response tested about 20 times yesterday varied from around 0.8 seconds to 4.1 seconds. Today (early this morning) it's better, varying from 0.2 to 0.4 seconds.
The problem that I have is that my internet appliances that control my three air conditioners lose their connection to the internet and do not re-connect, either by me refreshing my app, or by rebooting the HT2010. I tried address reservations as a means to try to get them back to the same IP address, but that did not help. I also tried rebooting the HT2010 via software command and by power cycling it. I did this multiple times.
The only sure way I have found to get the internet appliances back online is to physically unplug their USB dongles and plug them back in. I can also do so by power cycling them at the breaker. Neither of those can I do unless I am at the remote location. In this Texas heat, I cannot rely on an internet service that won't allow me to control the air conditioners. I would have the same problem in the winter as these provide heating too (they are mini-split A/Cs).
Last week the primary unit went offline and stayed offline for a week until I arrived and started checking. Fortunately it was already on so it just stayed on for a week. I checked the web response and found it to be long, as stated above. After re-booting the HT2010, it stayed offline.
When they don't connect, I have verified that they are not connected by looking at the wireless device list.
Are there other things I can try to get my internet appliances to re-connect to the HT2010 remotely?
","kudosSumWeight":0,"postTime":"2023-08-15T09:02:12.418-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wx","node":{"__typename":"Tag","id":"tag:Performance","text":"Performance","time":"2017-03-09T08:01:18.409-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:140535_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":4624},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"I continue to have slow, and variable, web response times that cause problems severe enough that this satellite internet service probably won't work for me. The web response tested about 20 times yesterday varied from around 0.8 seconds to 4.1 seconds. Today (early this morning) it's better, varying from 0.2 to 0.4 seconds.
The problem that I have is that my internet appliances that control my three air conditioners lose their connection to the internet and do not re-connect, either by me refreshing my app, or by rebooting the HT2010. I tried address reservations as a means to try to get them back to the same IP address, but that did not help. I also tried rebooting the HT2010 via software command and by power cycling it. I did this multiple times.
The only sure way I have found to get the internet appliances back online is to physically unplug their USB dongles and plug them back in. I can also do so by power cycling them at the breaker. Neither of those can I do unless I am at the remote location. In this Texas heat, I cannot rely on an internet service that won't allow me to control the air conditioners. I would have the same problem in the winter as these provide heating too (they are mini-split A/Cs).
Last week the primary unit went offline and stayed offline for a week until I arrived and started checking. Fortunately it was already on so it just stayed on for a week. I checked the web response and found it to be long, as stated above. After re-booting the HT2010, it stayed offline.
When they don't connect, I have verified that they are not connected by looking at the wireless device list.
Are there other things I can try to get my internet appliances to re-connect to the HT2010 remotely?
"},"Conversation:conversation:140535":{"__typename":"Conversation","id":"conversation:140535","solved":true,"topic":{"__ref":"ForumTopicMessage:message:140535"},"lastPostingActivityTime":"2023-08-21T15:30:52.724-04:00","lastPostTime":"2023-08-21T15:30:52.724-04:00","unreadReplyCount":6,"isSubscribed":false},"ModerationData:moderation_data:140535":{"__typename":"ModerationData","id":"moderation_data:140535","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:140535_1":{"__typename":"Revision","id":"revision:140535_1","lastEditTime":"2023-08-15T09:02:12.418-04:00"},"AcceptedSolutionMessage:message:140556":{"__typename":"AcceptedSolutionMessage","id":"message:140556","conversation":{"__ref":"Conversation:conversation:140535"},"author":{"__ref":"User:user:145637"},"revisionNum":3,"uid":140556,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumTopicMessage:message:140535"},"subject":"Re: Slow and variable response time","moderationData":{"__ref":"ModerationData:moderation_data:140556"},"body":"This topic seems to be of some interest given the number of views. So here is an update.
Feedback that I received via PM from a moderator is that apparently HughesNet finds the web response times that I reported are not unexpected and that they will be glad to help me try reduce the response time if the response time exceeds 12 seconds.
Maybe it's just me but it seems unusable for many modern applications. I don't know many folks that would be happy getting a web search result 10 seconds later, or getting a streaming channel change 10 seconds later.
UPDATE 8/23: Since the web response time does not support my internet devices, HughesNet has kindly agreed to allow me to terminate my agreement early.
","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","postTime":"2023-08-21T15:30:52.724-04:00","lastPublishTime":"2023-08-23T08:29:27.412-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":4542},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:140535/message:140556","readOnly":false,"editFrozen":false,"body@stringLength":"789","rawBody":"This topic seems to be of some interest given the number of views. So here is an update.
Feedback that I received via PM from a moderator is that apparently HughesNet finds the web response times that I reported are not unexpected and that they will be glad to help me try reduce the response time if the response time exceeds 12 seconds.
Maybe it's just me but it seems unusable for many modern applications. I don't know many folks that would be happy getting a web search result 10 seconds later, or getting a streaming channel change 10 seconds later.
UPDATE 8/23: Since the web response time does not support my internet devices, HughesNet has kindly agreed to allow me to terminate my agreement early.
","kudosSumWeight":1,"repliesCount":0,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:140556_3"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1736934209670":{"__typename":"CachedAsset","id":"theme:customTheme1-1736934209670","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["default"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"rebrand-favicon-1721032736485.png","imageLastModified":"1721032741408","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"HughesnetLogo-1721027846492.png","imageLastModified":"1721027849927","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1200px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"100vw","borderRadius":"100vw","borderRadiusLg":"100vw","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"22px","paddingXLg":"24px","paddingXHero":"56px","fontStyle":"NORMAL","fontWeight":"400","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"var(--lia-bs-primary)","primaryBgHoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.85))","primaryBgActiveColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.7))","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-gray-200)","secondaryBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","secondaryBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","destructiveTextColor":"var(--lia-bs-danger)","destructiveTextHoverColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.95))","destructiveTextActiveColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.9))","destructiveBgColor":"var(--lia-bs-gray-200)","destructiveBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","destructiveBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"DARK","sideContent":"DARK","radiusSm":"3px","radius":"5px","radiusLg":"9px","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.16)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.12)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"#005DAC","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"400","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","forumColor":"#4099E2","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#148563","blogColor":"#1CBAA0","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#4C6B90","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#FF8000","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#D13A1F","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#333333","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#005DAC","secondary":"#333333","bodyText":"#000000","bodyBg":"#F7F7F8","info":"#409AE2","success":"#41C5AE","warning":"#FCB116","danger":"#DE3700","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#00223A","#0096FA","#0E4275","#005DAC","#1C475A","#00223A","#0E4275","#FF0000","#0099AA","#582596","#660099","#0000FF","#0066FF","#006600","#009900","#00CC00","#33CC00"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":null,"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"Montserrat","fontStyle":"NORMAL","fontWeight":"700","h1FontSize":"34px","h2FontSize":"28px","h3FontSize":"18px","h4FontSize":"18px","h5FontSize":"18px","h6FontSize":"18px","lineHeight":"1.3","subHeaderFontSize":"11px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":null,"size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"3px","borderRadiusSm":"100vw","borderRadius":"100vw","borderRadiusLg":"100vw","formTextMarginTop":"4px","textAreaBorderRadius":"20px","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":"","imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"15px","defaultMessageHeaderMarginBottom":"15px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"16px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"15px","specialMessageHeaderMarginBottom":"15px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"16px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"Source Sans Pro","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.5","fontSizeBase":"16px","fontSizeXxs":"11px","fontSizeXs":"14px","fontSizeSm":"15px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[{"source":"SERVER","name":"Axiforma-Regular","styles":[{"style":"NORMAL","weight":"400","__typename":"FontStyleData"}],"assetNames":["Axiforma-Regular-normal-400.woff2"],"__typename":"CustomFont"},{"source":"SERVER","name":"Source Sans Pro","styles":[{"style":"NORMAL","weight":"400","__typename":"FontStyleData"}],"assetNames":["SourceSansPro-normal-400.woff2"],"__typename":"CustomFont"}],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1728282321000","value":{"email.verification.title":"Email Verification Required","email.verification.message.update.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. To change your email, visit My Settings.","email.verification.message.resend.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. Resend email."},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1728282321000","value":{"title":"Loading..."},"localOverride":false},"CachedAsset:quilt:hughes.prod:pages/forums/ForumMessagePage:board:TechSupport-1736934207999":{"__typename":"CachedAsset","id":"quilt:hughes.prod:pages/forums/ForumMessagePage:board:TechSupport-1736934207999","value":{"id":"ForumMessagePage","container":{"id":"Common","headerProps":{"backgroundImageProps":null,"backgroundColor":null,"addComponents":null,"removeComponents":["community.widget.bannerWidget"],"componentOrder":null,"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"footerProps":null,"footerComponentProps":null,"items":[{"id":"message-list","layout":"MAIN_SIDE","bgColor":null,"showTitle":null,"showDescription":null,"textPosition":null,"textColor":null,"sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"MainSideQuiltSection","columnMap":{"main":[{"id":"messages.widget.topicWithThreadedReplyListWidget","className":"lia-topic-with-replies","props":{"editLevel":"CONFIGURE"},"__typename":"QuiltComponent"}],"side":[{"id":"messages.widget.relatedContentWidget","className":null,"props":null,"__typename":"QuiltComponent"},{"id":"messages.widget.messageListForNodeByRecentActivityWidget","className":null,"props":{"hideIfEmpty":true,"useTitle":true,"showTabs":false,"pageSize":5,"pagerVariant":{"type":"loadMore"},"style":"compact","viewVariant":{"type":"inline","props":{"useRepliesCount":false,"useMedia":false,"useAuthorRank":false,"useNode":false,"boardIconSize":"24","truncateBodyLength":-1,"useNodeLink":true,"usePreviewMedia":false,"timeStampType":"conversation.lastPostingActivityTime","avatarSize":"40","useTextBody":true,"useSolvedBadge":true,"subjectAs":"h6","renderPostTimeBeforeAuthor":true,"useAvatar":true,"useTimeToRead":false,"useSpoilerFreeBody":true,"useKudosCount":false,"useViewCount":false,"useBody":false,"useTags":false,"clampSubjectLines":1,"useBoardIcon":false,"useMessageTimeLink":true,"clampBodyLines":3,"useAuthorLogin":true,"useUnreadCount":false,"useNodeHoverCard":true,"useSearchSnippet":false}},"panelType":"divider","sorts":{"conversationLastPostingActivityTime":{"direction":"DESC"}}},"__typename":"QuiltComponent"},{"id":"custom.widget.MixPanelTracker","className":null,"props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"MainSideSectionColumns"}}],"__typename":"QuiltContainer"},"__typename":"Quilt","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-pages/forums/ForumMessagePage-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-pages/forums/ForumMessagePage-1728282321000","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"This message cannot be found","name":"Forum Message Page","section.message-list.title":"Forum Discussion","archivedMessageTitle":"This Content Has Been Archived"},"localOverride":false},"CachedAsset:quiltWrapper:hughes.prod:Common:1736934148403":{"__typename":"CachedAsset","id":"quiltWrapper:hughes.prod:Common:1736934148403","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"community.widget.navbarWidget","props":{"showUserName":false,"showRegisterLink":true,"useIconLanguagePicker":true,"useLabelLanguagePicker":true,"links":{"sideLinks":[],"mainLinks":[]},"className":"QuiltComponent_lia-component-edit-mode__0nCcm","style":{"boxShadow":"var(--lia-bs-box-shadow-sm)","linkFontWeight":"400","controllerHighlightColor":"hsla(30, 100%, 50%)","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"15px","linkBoxShadowHover":"none","backgroundOpacity":0.8,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"46px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":0.16,"paddingBottom":"10px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"1px solid var(--lia-bs-border-color)","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"center","linkColor":"var(--lia-bs-primary)","collapseMenuDividerBg":"var(--lia-nav-link-color)","dropdownPaddingTop":"10px","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerHighlightTextColor":"var(--lia-yiq-dark)","background":{"imageAssetName":"","color":"var(--lia-bs-white)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"var(--lia-bs-primary)","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"0","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","paddingTop":"10px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"var(--lia-bs-body-color)","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"var(--lia-bs-body-color)"},"showSearchIcon":true,"languagePickerStyle":"iconAndLabel"},"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":{"backgroundColor":"var(--lia-bs-body-bg)","linkHighlightColor":"var(--lia-bs-primary)","visualEffects":{"showBottomBorder":true},"linkTextColor":"var(--lia-bs-body-color)"},"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":{"backgroundColor":"var(--lia-bs-primary)","visualEffects":{"showBottomBorder":true},"backgroundOpacity":100,"backgroundImageProps":{"backgroundSize":"COVER","backgroundPosition":"CENTER_CENTER","backgroundRepeat":"NO_REPEAT"},"fontColor":"var(--lia-bs-body-bg)"},"__typename":"QuiltComponent"},{"id":"custom.widget.GoogleTagTracker","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"cProp_gtag":"G-JZZW630G5D","useBackground":false,"title":"","lazyLoad":false,"widgetChooser":"custom.widget.GoogleTagTracker"},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"#00223A","items":[{"id":"custom.widget.custom_Footer","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1728282321000","value":{"joinedGroupHub.title":"Welcome","joinedGroupHub.message":"You are now a member of this group and are subscribed to updates.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Sorry, we could not find your invitation to the group. The owner may have canceled the invite.","groupHubNotFound.title":"Group Not Found","groupHubNotFound.message":"The grouphub you tried to join does not exist. It may have been deleted.","existingGroupHubMember.title":"Already Joined","existingGroupHubMember.message":"You are already a member of this group.","accountLocked.title":"Account Locked","accountLocked.message":"Your account has been locked due to multiple failed attempts. Try again in {lockoutTime} minutes.","editedGroupHub.title":"Changes Saved","editedGroupHub.message":"Your group has been updated.","leftGroupHub.title":"Goodbye","leftGroupHub.message":"You are no longer a member of this group and will not receive future updates.","deletedGroupHub.title":"Deleted","deletedGroupHub.message":"The group has been deleted.","groupHubCreated.title":"Group Created","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Account Closed","accountClosed.message":"The account has been closed and you will now be redirected to the homepage","resetTokenExpired.title":"Reset Password Link has Expired","resetTokenExpired.message":"Try resetting your password again","invalidUrl.title":"Invalid URL","invalidUrl.message":"The URL you're using is not recognized. Verify your URL and try again.","accountClosedForUser.title":"Account Closed","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Your invitation to the community has been canceled or expired.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"The url you are utilizing is not recognized. Verify your URL and try again","pageNotFound.title":"Access Denied","pageNotFound.message":"You do not have access to this area of the community or it doesn't exist","eventAttending.title":"Responded as Attending","eventAttending.message":"You'll be notified when there's new activity and reminded as the event approaches","eventInterested.title":"Responded as Interested","eventInterested.message":"You'll be notified when there's new activity and reminded as the event approaches","eventNotFound.title":"Event Not Found","eventNotFound.message":"The event you tried to respond to does not exist.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"CachedAsset:component:custom.widget.GoogleTagTracker-en-1736934225147":{"__typename":"CachedAsset","id":"component:custom.widget.GoogleTagTracker-en-1736934225147","value":{"component":{"id":"custom.widget.GoogleTagTracker","template":{"id":"GoogleTagTracker","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"Executes Google Tag tracking scripts","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[{"id":"prop_gtag","dataType":"STRING","list":false,"defaultValue":"","label":"Google Tag Manager Id","description":null,"possibleValues":null,"control":"INPUT","__typename":"PropDefinition"}],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.GoogleTagTracker","form":{"fields":[{"id":"widgetChooser","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"title","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useTitle","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useBackground","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"widgetVisibility","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"moreOptions","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"cProp_gtag","validation":null,"noValidation":null,"dataType":"STRING","list":false,"control":"INPUT","defaultValue":"","label":"Google Tag Manager Id","description":null,"possibleValues":null,"__typename":"FormField"}],"layout":{"rows":[{"id":"widgetChooserGroup","type":"fieldset","as":null,"items":[{"id":"widgetChooser","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"titleGroup","type":"fieldset","as":null,"items":[{"id":"title","className":null,"__typename":"FormFieldRef"},{"id":"useTitle","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"useBackground","type":"fieldset","as":null,"items":[{"id":"useBackground","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"widgetVisibility","type":"fieldset","as":null,"items":[{"id":"widgetVisibility","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"moreOptionsGroup","type":"fieldset","as":null,"items":[{"id":"moreOptions","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"componentPropsGroup","type":"fieldset","as":null,"items":[{"id":"cProp_gtag","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"}],"actionButtons":null,"className":"custom_widget_GoogleTagTracker_form","formGroupFieldSeparator":"divider","__typename":"FormLayout"},"__typename":"Form"},"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"Executes Google Tag tracking scripts","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[{"id":"prop_gtag","dataType":"STRING","list":false,"defaultValue":"","label":"Google Tag Manager Id","description":null,"possibleValues":null,"control":"INPUT","__typename":"PropDefinition"}],"__typename":"ComponentProperties"},"form":{"fields":[{"id":"widgetChooser","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"title","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useTitle","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useBackground","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"widgetVisibility","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"moreOptions","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"cProp_gtag","validation":null,"noValidation":null,"dataType":"STRING","list":false,"control":"INPUT","defaultValue":"","label":"Google Tag Manager Id","description":null,"possibleValues":null,"__typename":"FormField"}],"layout":{"rows":[{"id":"widgetChooserGroup","type":"fieldset","as":null,"items":[{"id":"widgetChooser","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"titleGroup","type":"fieldset","as":null,"items":[{"id":"title","className":null,"__typename":"FormFieldRef"},{"id":"useTitle","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"useBackground","type":"fieldset","as":null,"items":[{"id":"useBackground","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"widgetVisibility","type":"fieldset","as":null,"items":[{"id":"widgetVisibility","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"moreOptionsGroup","type":"fieldset","as":null,"items":[{"id":"moreOptions","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"componentPropsGroup","type":"fieldset","as":null,"items":[{"id":"cProp_gtag","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"}],"actionButtons":null,"className":"custom_widget_GoogleTagTracker_form","formGroupFieldSeparator":"divider","__typename":"FormLayout"},"__typename":"Form"},"__typename":"Component","localOverride":false},"globalCss":null,"form":{"fields":[{"id":"widgetChooser","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"title","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useTitle","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useBackground","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"widgetVisibility","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"moreOptions","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"cProp_gtag","validation":null,"noValidation":null,"dataType":"STRING","list":false,"control":"INPUT","defaultValue":"","label":"Google Tag Manager Id","description":null,"possibleValues":null,"__typename":"FormField"}],"layout":{"rows":[{"id":"widgetChooserGroup","type":"fieldset","as":null,"items":[{"id":"widgetChooser","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"titleGroup","type":"fieldset","as":null,"items":[{"id":"title","className":null,"__typename":"FormFieldRef"},{"id":"useTitle","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"useBackground","type":"fieldset","as":null,"items":[{"id":"useBackground","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"widgetVisibility","type":"fieldset","as":null,"items":[{"id":"widgetVisibility","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"moreOptionsGroup","type":"fieldset","as":null,"items":[{"id":"moreOptions","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"componentPropsGroup","type":"fieldset","as":null,"items":[{"id":"cProp_gtag","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"}],"actionButtons":null,"className":"custom_widget_GoogleTagTracker_form","formGroupFieldSeparator":"divider","__typename":"FormLayout"},"__typename":"Form"}},"localOverride":false},"CachedAsset:component:custom.widget.MixPanelTracker-en-1736934225147":{"__typename":"CachedAsset","id":"component:custom.widget.MixPanelTracker-en-1736934225147","value":{"component":{"id":"custom.widget.MixPanelTracker","template":{"id":"MixPanelTracker","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"Executes MixPanel tracking scripts","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.MixPanelTracker","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"Executes MixPanel tracking scripts","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.custom_Footer-en-1736934225147":{"__typename":"CachedAsset","id":"component:custom.widget.custom_Footer-en-1736934225147","value":{"component":{"id":"custom.widget.custom_Footer","template":{"id":"custom_Footer","markupLanguage":"HTML","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"footer links and copy write text","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.custom_Footer","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"TEXTHTML","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"footer links and copy write text","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:text:en_US-components/community/Navbar-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1728282321000","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","external-1":" My Email","external-10":"child 1","mucxz84639":"Home","about-community":"About the Community","external":"Test","external-9":"Bill History","external-8":"Bill Summary","external-7":"Pay Now","mucxz84639-1":"Billing","external-6":"Alerts","external-5":"Service Repair Order","external-4":"My Services & Plan","external-3":"Manage Username / Logins","external-2":"My Information"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1728282321000","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1728282321000","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1728282321000","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-components/search/SpotlightSearchIcon-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/search/SpotlightSearchIcon-1728282321000","value":{"search":"Search"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1728282321000","value":{"title.login":"Sign In","title.registration":"Register","title.forgotPassword":"Forgot Password","title.multiAuthLogin":"Sign In"},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1728282321000","value":{"navLabel":"Breadcrumbs","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBanner-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBanner-1728282321000","value":{"messageMarkedAsSpam":"This post has been marked as spam","messageMarkedAsSpam@board:TKB":"This article has been marked as spam","messageMarkedAsSpam@board:BLOG":"This post has been marked as spam","messageMarkedAsSpam@board:FORUM":"This discussion has been marked as spam","messageMarkedAsSpam@board:OCCASION":"This event has been marked as spam","messageMarkedAsSpam@board:IDEA":"This idea has been marked as spam","manageSpam":"Manage Spam","messageMarkedAsAbuse":"This post has been marked as abuse","messageMarkedAsAbuse@board:TKB":"This article has been marked as abuse","messageMarkedAsAbuse@board:BLOG":"This post has been marked as abuse","messageMarkedAsAbuse@board:FORUM":"This discussion has been marked as abuse","messageMarkedAsAbuse@board:OCCASION":"This event has been marked as abuse","messageMarkedAsAbuse@board:IDEA":"This idea has been marked as abuse","preModCommentAuthorText":"This comment will be published as soon as it is approved","preModCommentModeratorText":"This comment is awaiting moderation","messageMarkedAsOther":"This post has been rejected due to other reasons","messageMarkedAsOther@board:TKB":"This article has been rejected due to other reasons","messageMarkedAsOther@board:BLOG":"This post has been rejected due to other reasons","messageMarkedAsOther@board:FORUM":"This discussion has been rejected due to other reasons","messageMarkedAsOther@board:OCCASION":"This event has been rejected due to other reasons","messageMarkedAsOther@board:IDEA":"This idea has been rejected due to other reasons","messageArchived":"This post was archived on {date}","relatedUrl":"View Related Content","relatedContentText":"Showing related content","archivedContentLink":"View Archived Content"},"localOverride":false},"CachedAsset:text:en_US-components/messages/RelatedContentWidget-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/RelatedContentWidget-1728282321000","value":{"title":"Related Content","emptyDescription":"No content to show"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1728282321000","value":{"title@userScope:other":"Recent Content","title@userScope:self":"Contributions","title@board:FORUM@userScope:other":"Recent Discussions","title@board:BLOG@userScope:other":"Recent Blogs","emptyDescription":"No content to show","MessageListForNodeByRecentActivityWidgetEditor.nodeScope.label":"Scope","title@instance:1722231399124":"Latest Posts","title@instance:1722321652654":"Recent Content","title@instance:1721715590817":"Latest Posts","title@instance:1722251112371":"Latest Posts"},"localOverride":false},"Conversation:conversation:143443":{"__typename":"Conversation","id":"conversation:143443","topic":{"__typename":"ForumTopicMessage","uid":143443},"lastPostingActivityTime":"2025-01-19T08:20:02.011-05:00","solved":false},"ForumTopicMessage:message:143443":{"__typename":"ForumTopicMessage","subject":"ht2000w obtained by not registeration","conversation":{"__ref":"Conversation:conversation:143443"},"id":"message:143443","revisionNum":1,"uid":143443,"depth":0,"board":{"__ref":"Forum:board:TechSupport"},"author":{"__typename":"User","uid":50219,"login":"boggen","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-4.svg"}},"metrics":{"__typename":"MessageMetrics","views":29},"postTime":"2025-01-18T12:58:25.086-05:00","lastPublishTime":"2025-01-18T12:58:25.086-05:00","readOnly":false},"Conversation:conversation:143437":{"__typename":"Conversation","id":"conversation:143437","topic":{"__typename":"ForumTopicMessage","uid":143437},"lastPostingActivityTime":"2025-01-13T18:39:21.874-05:00","solved":false},"ForumTopicMessage:message:143437":{"__typename":"ForumTopicMessage","subject":"Gift card","conversation":{"__ref":"Conversation:conversation:143437"},"id":"message:143437","revisionNum":1,"uid":143437,"depth":0,"board":{"__ref":"Forum:board:TechSupport"},"author":{"__typename":"User","uid":62802,"login":"Angieturner9","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-11.svg"}},"metrics":{"__typename":"MessageMetrics","views":46},"postTime":"2025-01-13T08:57:24.721-05:00","lastPublishTime":"2025-01-13T08:57:24.721-05:00","readOnly":false},"Conversation:conversation:143432":{"__typename":"Conversation","id":"conversation:143432","topic":{"__typename":"ForumTopicMessage","uid":143432},"lastPostingActivityTime":"2025-01-11T13:08:10.371-05:00","solved":false},"ForumTopicMessage:message:143432":{"__typename":"ForumTopicMessage","subject":"Weather related issue?","conversation":{"__ref":"Conversation:conversation:143432"},"id":"message:143432","revisionNum":1,"uid":143432,"depth":0,"board":{"__ref":"Forum:board:TechSupport"},"author":{"__typename":"User","uid":151665,"login":"jbazyn66","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-1.svg"}},"metrics":{"__typename":"MessageMetrics","views":73},"postTime":"2025-01-11T12:27:39.900-05:00","lastPublishTime":"2025-01-11T12:27:39.900-05:00","readOnly":false},"Conversation:conversation:143424":{"__typename":"Conversation","id":"conversation:143424","topic":{"__typename":"ForumTopicMessage","uid":143424},"lastPostingActivityTime":"2025-01-10T14:31:17.718-05:00","solved":false},"ForumTopicMessage:message:143424":{"__typename":"ForumTopicMessage","subject":"Internet down","conversation":{"__ref":"Conversation:conversation:143424"},"id":"message:143424","revisionNum":1,"uid":143424,"depth":0,"board":{"__ref":"Forum:board:TechSupport"},"author":{"__typename":"User","uid":151649,"login":"bngiulioli","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-2.svg"}},"metrics":{"__typename":"MessageMetrics","views":97},"postTime":"2025-01-10T12:50:08.564-05:00","lastPublishTime":"2025-01-10T12:50:08.564-05:00","readOnly":false},"Conversation:conversation:143416":{"__typename":"Conversation","id":"conversation:143416","topic":{"__typename":"ForumTopicMessage","uid":143416},"lastPostingActivityTime":"2025-01-09T20:07:41.222-05:00","solved":false},"ForumTopicMessage:message:143416":{"__typename":"ForumTopicMessage","subject":"Computer connection","conversation":{"__ref":"Conversation:conversation:143416"},"id":"message:143416","revisionNum":1,"uid":143416,"depth":0,"board":{"__ref":"Forum:board:TechSupport"},"author":{"__typename":"User","uid":151637,"login":"tinak","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-3.svg"}},"metrics":{"__typename":"MessageMetrics","views":69},"postTime":"2025-01-09T19:49:39.710-05:00","lastPublishTime":"2025-01-09T19:49:39.710-05:00","readOnly":true},"ForumTopicMessage:message:140128":{"__typename":"ForumTopicMessage","uid":140128,"subject":"What does the web response test mean?","id":"message:140128","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:145637"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:140128"},"moderationData":{"__ref":"ModerationData:moderation_data:140128"},"postTime":"2023-06-25T08:17:59.019-04:00","lastPublishTime":"2023-06-25T08:17:59.019-04:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":3210},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:140128"},"Conversation:conversation:140128":{"__typename":"Conversation","id":"conversation:140128","solved":true,"topic":{"__ref":"ForumTopicMessage:message:140128"},"lastPostingActivityTime":"2023-07-03T12:16:59.151-04:00","lastPostTime":"2023-07-03T12:16:59.151-04:00"},"ModerationData:moderation_data:140128":{"__typename":"ModerationData","id":"moderation_data:140128","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:140128":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:140128","relatedMessage":{"__ref":"ForumTopicMessage:message:140128"}},"User:user:83712":{"__typename":"User","id":"user:83712","uid":83712,"login":"Courtney1980","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-05-05T16:28:06.371-04:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-9.svg"},"rank":{"__ref":"Rank:rank:21"},"messagesCount":11,"kudosGivenCount":0,"kudosReceivedCount":1,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:ssqng67387/user:83712"},"ForumTopicMessage:message:142944":{"__typename":"ForumTopicMessage","uid":142944,"subject":"Slow Speeds with Fusion","id":"message:142944","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:83712"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:142944"},"moderationData":{"__ref":"ModerationData:moderation_data:142944"},"postTime":"2024-09-20T12:07:02.558-04:00","lastPublishTime":"2024-09-20T12:07:02.558-04:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":2333},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:142944"},"Conversation:conversation:142944":{"__typename":"Conversation","id":"conversation:142944","solved":true,"topic":{"__ref":"ForumTopicMessage:message:142944"},"lastPostingActivityTime":"2024-09-27T14:48:37.065-04:00","lastPostTime":"2024-09-27T14:48:37.065-04:00"},"ModerationData:moderation_data:142944":{"__typename":"ModerationData","id":"moderation_data:142944","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:142944":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:142944","relatedMessage":{"__ref":"ForumTopicMessage:message:142944"}},"Rank:rank:22":{"__typename":"Rank","id":"rank:22","position":23,"name":"New Poster","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:145416":{"__typename":"User","id":"user:145416","uid":145416,"login":"Rich-sue","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-06-05T09:48:57.338-04:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-1.svg"},"rank":{"__ref":"Rank:rank:22"},"messagesCount":2,"kudosGivenCount":5,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":1,"entityType":"USER","eventPath":"community:ssqng67387/user:145416"},"ForumTopicMessage:message:140330":{"__typename":"ForumTopicMessage","uid":140330,"subject":"Slow speeds","id":"message:140330","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:145416"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:140330"},"moderationData":{"__ref":"ModerationData:moderation_data:140330"},"postTime":"2023-07-17T22:26:39.462-04:00","lastPublishTime":"2023-07-17T22:26:39.462-04:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":2361},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:140330"},"Conversation:conversation:140330":{"__typename":"Conversation","id":"conversation:140330","solved":true,"topic":{"__ref":"ForumTopicMessage:message:140330"},"lastPostingActivityTime":"2023-07-18T11:39:44.066-04:00","lastPostTime":"2023-07-18T11:39:44.066-04:00"},"ModerationData:moderation_data:140330":{"__typename":"ModerationData","id":"moderation_data:140330","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:140330":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:140330","relatedMessage":{"__ref":"ForumTopicMessage:message:140330"}},"Rank:rank:19":{"__typename":"Rank","id":"rank:19","position":20,"name":"Junior","color":"009900","icon":null,"rankStyle":"TEXT"},"User:user:130410":{"__typename":"User","id":"user:130410","uid":130410,"login":"fox12","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-07-14T12:14:02.987-04:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-9.svg"},"rank":{"__ref":"Rank:rank:19"},"messagesCount":50,"kudosGivenCount":36,"kudosReceivedCount":23,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":2,"entityType":"USER","eventPath":"community:ssqng67387/user:130410"},"ForumTopicMessage:message:135502":{"__typename":"ForumTopicMessage","uid":135502,"subject":"Very slow","id":"message:135502","revisionNum":1,"repliesCount":25,"author":{"__ref":"User:user:130410"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:135502"},"moderationData":{"__ref":"ModerationData:moderation_data:135502"},"postTime":"2021-11-07T20:49:59.093-05:00","lastPublishTime":"2021-11-07T20:49:59.093-05:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":12507},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:135502"},"Conversation:conversation:135502":{"__typename":"Conversation","id":"conversation:135502","solved":true,"topic":{"__ref":"ForumTopicMessage:message:135502"},"lastPostingActivityTime":"2021-11-09T18:46:13.950-05:00","lastPostTime":"2021-11-09T18:46:13.950-05:00"},"ModerationData:moderation_data:135502":{"__typename":"ModerationData","id":"moderation_data:135502","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:135502":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:135502","relatedMessage":{"__ref":"ForumTopicMessage:message:135502"}},"Rank:rank:20":{"__typename":"Rank","id":"rank:20","position":21,"name":"Sophomore","color":"00CC00","icon":null,"rankStyle":"TEXT"},"User:user:57723":{"__typename":"User","id":"user:57723","uid":57723,"login":"RiverDog","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-01-26T21:59:11.524-05:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-3.svg"},"rank":{"__ref":"Rank:rank:20"},"messagesCount":13,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":1,"entityType":"USER","eventPath":"community:ssqng67387/user:57723"},"ForumTopicMessage:message:133869":{"__typename":"ForumTopicMessage","uid":133869,"subject":"Slow Speed","id":"message:133869","revisionNum":1,"repliesCount":22,"author":{"__ref":"User:user:57723"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:133869"},"moderationData":{"__ref":"ModerationData:moderation_data:133869"},"postTime":"2021-07-08T14:57:15.253-04:00","lastPublishTime":"2021-07-08T14:57:15.253-04:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":8626},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:133869"},"Conversation:conversation:133869":{"__typename":"Conversation","id":"conversation:133869","solved":true,"topic":{"__ref":"ForumTopicMessage:message:133869"},"lastPostingActivityTime":"2021-07-16T10:20:43.351-04:00","lastPostTime":"2021-07-16T10:20:43.351-04:00"},"ModerationData:moderation_data:133869":{"__typename":"ModerationData","id":"moderation_data:133869","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:133869":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:133869","relatedMessage":{"__ref":"ForumTopicMessage:message:133869"}},"CachedAsset:text:en_US-components/nodes/NodeLink-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1728282321000","value":{"place":"Place {name}"},"localOverride":false},"CachedAsset:text:en_US-components/customComponent/CustomComponent-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/customComponent/CustomComponent-1728282321000","value":{"errorMessage":"Error rendering component id: {customComponentId}","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewStandard-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewStandard-1728282321000","value":{"anonymous":"Anonymous","author":"{messageAuthorLogin}","authorBy":"{messageAuthorLogin}","board":"{messageBoardTitle}","replyToUser":" to {parentAuthor}","showMoreReplies":"Show More","replyText":"Reply","repliesText":"Replies","markedAsSolved":"Marked as Solved","movedMessagePlaceholder.BLOG":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.TKB":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.FORUM":"{count, plural, =0 {This reply has been} other {These replies have been} }","movedMessagePlaceholder.IDEA":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.OCCASION":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholderUrlText":"moved.","messageStatus":"Status: ","statusChanged":"Status changed: {previousStatus} to {currentStatus}","statusAdded":"Status added: {status}","statusRemoved":"Status removed: {status}","labelExpand":"expand replies","labelCollapse":"collapse replies","unhelpfulReason.reason1":"Content is outdated","unhelpfulReason.reason2":"Article is missing information","unhelpfulReason.reason3":"Content is for a different Product","unhelpfulReason.reason4":"Doesn't match what I was searching for"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageDeepLink-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageDeepLink-1728282321000","value":{"viewFullDiscussion@board:FORUM":"View Full Discussion ({repliesCount} Replies)","viewFullDiscussion@board:BLOG":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:TKB":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:IDEA":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:OCCASION":"View Full Discussion ({repliesCount} Comments)","showParents@board:FORUM":"Show Parent Replies","showParents@board:BLOG":"Show Parent Comments","showParents@board:TKB":"Show Parent Comments","showParents@board:IDEA":"Show Parent Comments","showParents@board:OCCASION":"Show Parent Comments"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyCallToAction-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyCallToAction-1728282321000","value":{"leaveReply":"Leave a reply...","leaveReply@board:BLOG@message:root":"Leave a comment...","leaveReply@board:TKB@message:root":"Leave a comment...","leaveReply@board:IDEA@message:root":"Leave a comment...","leaveReply@board:OCCASION@message:root":"Leave a comment...","repliesTurnedOff.FORUM":"Replies are turned off for this topic","repliesTurnedOff.BLOG":"Comments are turned off for this topic","repliesTurnedOff.TKB":"Comments are turned off for this topic","repliesTurnedOff.IDEA":"Comments are turned off for this topic","repliesTurnedOff.OCCASION":"Comments are turned off for this topic","infoText":"Stop poking me!"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1728282321000","value":{"title":"Query Handler"},"localOverride":false},"QueryVariables:MessageSolutions":{"__typename":"QueryVariables","id":"MessageSolutions","value":{"first":10,"constraints":{"topicId":{"eq":"message:140535"},"solution":{"eq":true}},"sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":false,"useBody":true,"useKudosCount":false,"useTimeToRead":false,"useMedia":true,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":true,"useTags":false,"useUserHoverCard":true,"useNodeHoverCard":true,"usePreviewSubjectModal":false,"useMessageStatus":false}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1728282321000","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1728282321000","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1728282321000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1728282321000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1728282321000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1728282321000","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1728282321000","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1728282321000","value":{"repliesCount":"{count}","title":"Reply","title@board:BLOG@message:root":"Comment","title@board:TKB@message:root":"Comment","title@board:IDEA@message:root":"Comment","title@board:OCCASION@message:root":"Comment"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolutionList-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolutionList-1728282321000","value":{"emptyDescription":"No has been message solutions yet"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewInline-1728282321000","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anonymous","place":"Place {bylineBoard}","gotoParent":"Go to parent {name}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1728282321000","value":{"loadMore":"Show More"},"localOverride":false},"ModerationData:moderation_data:140556":{"__typename":"ModerationData","id":"moderation_data:140556","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:140556_3":{"__typename":"Revision","id":"revision:140556_3","lastEditTime":"2023-08-23T08:29:27.412-04:00"},"QueryVariables:ReplyList:message:140556:3":{"__typename":"QueryVariables","id":"ReplyList:message:140556:3","value":{"id":"message:140556","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":true,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1728282321000","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1728282321000","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1728282321000","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/ThreadedReplyList-1728282321000","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1728282321000","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1728282321000":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1728282321000","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"TechSupport","messageSubject":"slow-and-variable-response-time","messageId":"140535","replyId":"140556"},"buildId":"OKtI0OLKuXmERTJKBVqYX","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"hughes","openTelemetryServiceVersion":"24.11.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx"],"appGip":true,"scriptLoader":[{"id":"mixPanel","src":"https://community.hughesnet.com/t5/s/ssqng67387/pagescripts/1726769041000/mixPanel.js?page.id=ForumReplyPage&entity.id=board%3ATechSupport&entity.id=message%3A140556","strategy":"afterInteractive"}]}