Forum Discussion

dhorwath's avatar
dhorwath
Sophomore
8 years ago

Slow speeds only in prime time hours

I see there's other complaints but I'm not sure what was resolved with this issue.  I have the 15mg plan, using the HT1100 modem.  In the mornings I get 20+ download speeds using testmy.net.  Afternoo...
  • dhorwath's avatar
    dhorwath
    8 years ago

    Amanda has been working on my issue behind the scenes, so I thought I'd come on and mention that we are working through it.  The result is that I'll be switching to Gen 5 on a lower data plan than what I currently have.  With the compression of data on streaming that is used on Gen 5, I should be able to stay within the 30g.  Even if I go over 30g the throttled speed is better than what I have today so it's a no-brainer.

    thanks Amanda!

BirdDog's avatar
BirdDog
Assistant Professor
GabeU wrote:
Gwalk900 wrote:
dhorwath wrote:

Mr. Corrosive,

 

I'm not one of those nerd types sitting around in my boxers all day checking in on bulletin boards and coming down on others.

dhorwath,

 

I have to say though that I find your above quoted comment to a fellow user to be  ..... less than civil. 

Ditto.  

 

Ditto Ditto.

 

curtis-m's avatar
curtis-m
Sophomore
8 years ago

dhorwath,

 

You wrote: " The thing that makes me frustrated is that they have a new satellite.  Those of us that have had speed issues for 5+ months in my case, should automatically get moved to it and not expect to pay more or start over on a contract.  Seems reasonable to me."

 

Your statement seems reasonable to me.

 

Best, Curtis