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Web Acceleration Not Supported

cybercycle1
Junior

Re: Web Acceleration Not Supported


@maratsade wrote:

I didn't know anything was happening until you and cybercycle mentioned it.  Things seem to be working fine right now (knock on wood).  Not sure what causes what we're seeing, but I hope whatever it is, it gets fixed soon.  Smiley Happy

 

EDIT: looks like reps are in our midst. The threads have been merged. Smiley Happy




Note: things are not working here yet. 
____________________________
U.S. Air Force 1967 - 1972
maratsade
Distinguished Professor IV

Re: Web Acceleration Not Supported

And I may have been wrong about the merging. Oh, well.  Smiley Happy

MarkJFine
Professor

Re: Web Acceleration Not Supported

I'm not able to turn it off, which is really bad for some games.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
maratsade
Distinguished Professor IV

Re: Web Acceleration Not Supported

Hopefully someone will let us know what is going on. 

 


@MarkJFine wrote:

I'm not able to turn it off, which is really bad for some games.


 

Liz
Moderator
Moderator

Re: Web Acceleration Not Supported

Hi all,

 

“Web Acceleration Not Supported” is a normal condition.  Hughes continuously updates configuration and technology to maximize user performance.  Web Acceleration technology developed by Hughes accelerates non-secure (HTTP) web browsing by pre-fetching certain content, minimizing the impact of the round-trip delay over the satellite.  However, the vast majority of web content is now secure (HTTPS), so Web Acceleration has no benefit for most web browsing. Hughes is turning down the Web Acceleration components in certain areas to evaluate the performance impact, if any, as part of our normal network maintenance and optimization.

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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Th3LUG
Freshman

Re: Web Acceleration Not Supported

I am having this problem too. I already made a post about this though. My beam ID is 64. last month downloading games on STEAM while in FAP was between 200-400 kilobytes per second, which is pretty good and has been the normal for years. the last few days in FAP was between 1-100 kilobytes, bouncing back and fourth pretty badly. when I have token data the speed appears to be in good shape, only FAP is slower than normal.