Forum Discussion

bos2420's avatar
bos2420
Junior
8 years ago

Wireless Router problem??

Not complaining, just need some technical advice.  I have NOT explored all the avenues I should, (getting up, checking modem lights, etc) but this question is nagging me.

 

Sometimes, regardless of time of day, internet is great.  Then, sometimes the little wheel (loading) just spins, and I get a time-out.  Goes on for 5-15 minutes, then, back up.  I play solitare to kill the time.  This is in perfect weather, and can happen any time of the day or night, any day of the week.

 

So, in the last week or so, I have been bringing up my System Control Panel.  Now, if my internet is working fine, it pops right up, with all the little status buttons.  However, if the internet is lagging, the SCP loads very slowly, or sometimes, not at all (times out)

 

So, my question is, regardless of internet signal (like a weather problem), shouldn't my SCP come up right away?  Is my wireless router the problem?

 

For background, running HN9000, laptop via router (I forget the make/model) Win 10, and I don't have enough RAM-4 gigs. I just upgraded about a year ago to the 9000, and it is better than what I had.  Hughes user for about 12 years.  Standard surfing, no videos, no other devices in our 2 person home.  Forum websites, e-mail, FB, etc.  It happens regardless of how many tabs I have open.  Sometimes, I can open 10 tabs from The Chive, and they will all  be loading by the time I select a new one, and all are loaded in a minute or two (which I consider to be just fine speed)

Oh, this does not happen if I am on a public wi-fi service, so I am discounting computer problems. 

 

Again, not complaining about the service.  If this is what it is, fine.  I am aware of the ups and downs of sattelite internet.  Just wondering if I should try a new router.

  • GabeU's avatar
    GabeU
    8 years ago

    C0RR0SIVE

     

    You're correct on the i3 being the 3227u, but it's just over half the clock speed of the FX6100, and less than half when it comes to benchmarking.  

     

    It's probable that the performance of the laptop, at least when it comes to things like opening and running basic programs and such, is faster due to it being more integrated.  Feed it something more intensive and it will most likely fall behind the desktop, and quickly.  

  • BirdDog's avatar
    BirdDog
    Assistant Professor
    8 years ago

    Hello bos2420, the honest answer is you are on a legacy satellite that may not be up to optimum speed.

     

    That said, you could have other hardware issues on your end.

     

    Plugging a computer directly into the modem will help eliminate the router being the problem.

     

    Honest opinion, time to upgrade again. Upgraded to 9000 a year ago? That was not much of an upgrade.

     

    Hopefully the new satellite  (Gen5) means you have a better option.

     

    Think of it like switching from dial-up, to dsl, to cable, and then to fiber. Is the same progression on satellite. From 4000, to 7000, to 9000, to 1100, to 2000.

    • bos2420's avatar
      bos2420
      Junior
      8 years ago

      First, thank you for at least replying to my issue....

       

      Plugging a computer directly into the modem will help eliminate the router being the problem.

      Yea, the modem and router are in another room.  Not gonna happen.  This is literally my LAP top computer.  

       

      Honest opinion, time to upgrade again. Upgraded to 9000 a year ago? That was not much of an upgrade.

      Actually, it was.  I was on a 4000 when I upgraded.  Didn't even WANT to upgrade, but they had no 4000 modems, or at least the one the installer/repairman had could not be made to work.  Thus, the upgrade, which was the ONLY upgrade available then.

       

      Hopefully the new satellite  (Gen5) means you have a better option.

      Again, 'hopefully' isn't an answer I am looking for.  

       

      Think of it like switching from dial-up, to dsl, to cable, and then to fiber. Is the same progression on satellite. From 4000, to 7000, to 9000, to 1100, to 2000.

      Maybe you missed the part where I am a 12 year customer.  I keep up on this stuff, I know what is out there.  

       

      Again, I have ONE specific question.  Should the display of the System Control Center be tied to poor signal reception, or should I get a good display of the SCC regardless of signal.  See, if it is the 2nd situation, then the ROUTER is my problem.  I would need to replace my router.  

      If it is the 1st answer, then my router is FINE, and it is just signal loss.  It happens often, regardless of weather or other conditions, for anywhere from 3-30 minutes.  It is annoying, but satellite in general is annoying, compared to a cable connection, but that doesn't matter, because satellite is the ONLY option where I live.  

       

      And, once again, I am NOT complaining about my service.  I am asking if the drops in connections are because of MY hardware.  That I can fix.  But I need an answer to my question before I spend the money.  

      • Gwalk900's avatar
        Gwalk900
        Honorary Alumnus
        8 years ago

        Yes the SCC should come up.

        Reasons why it may not:

        IP address between the router and the modem. The Modem is hardwired for 192.168.0.1

        That address can not be shared.

        The Routers LAN IP should be set to 192.168.1.1 to avoid conflict.

        DHCP should be enabled in the router.

         

        There is a "connection path" of 192.168.1.1 (router), next station along the path is 192.168.0.1(modem).

        If you lose, for whatever reason connectivity to the router you then lose connectivity to the modem then hence your connection to the internet.

        Are you using 2.4 or 5.0 Ghz for wireless?

         

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    8 years ago
    bos2420 wrote:

     

     

    For background, running HN9000, laptop via router (I forget the make/model) Win 10, and I don't have enough RAM-4 gigs.

     

    Actually, being that your type of laptop usage sounds as if it's fairly basic, 4GB of RAM should be plenty.  The biggest thing that would probably help you, if you experience lag on the laptop with programs opening and such, is replacing your hard drive with an SSD.  It breathes new life into PCs.  Aside of that, though, 4GB is decent for basic, non intensive, computing needs.

     

    Glad the problem that brought you here this time is fixed.    

    • C0RR0SIVE's avatar
      C0RR0SIVE
      Associate Professor
      8 years ago

      Trust me GabeU 4GB on Win10 x64 isn't enough....  If on x32 it should be OK, but it's being pushed.  Most machines are x64 now though.  Anymore, 8GB should be the minimum for a "smooth" experience if running a 64-bit OS.

      Only thing opened is Chrome, Outlook 2016, Skype, and TeamViewer.  Actually doing almost nothing and I have used a rather large chunk of the pagefile and physical RAM at this point.  You can thank Prefetch for this... While it helps speed certain things up (like launching your favorite web-browser) it does consume a considerable amount of RAM.

      • GabeU's avatar
        GabeU
        Distinguished Professor IV
        8 years ago

        C0RR0SIVE

         

        That's interesting.  My Dell Inspiron 15 laptop with a Core i3 1.9Ghz processor and 4GB of RAM is just as responsive, and in some cases even more so, than my desktop, whose specs are listed below.  

         

        Both have the 64 bit, 1703 Creators Update Windows 10 Pro installed.  The only reason my desktop has 16GB of RAM is because Newegg had a sale at the time and 16GB was only about $10 more than 8GB of the exact same memory.  I don't know what the clock speed of the memory in the laptop is, but it's definitely not any higher than that of the desktop, and is most likely less.

         

        Perhaps I've just been lucky.