Forum Discussion
slow to no speeds
Someone told me to start my own topic so her goes. Several months ago I had the same problem and talked and texted till I was blue in the face. Finally got escalated to the top and Bingo it was per...
Robert,
Thank you for the update. I am glad to hear it seems to be improving. I will keep an eye out for your response on Monday. Have a great weekend.
Thanks,
Felicia
Felicia are you back today I hope?
Robert
Now I am really frustrated. I just got a call from Hughes (voicemail) wanting to help. They wanted me to call the 866 number so I did I have already done all the necessary test and I could not understand him so I would like to have Felicia (Hardy) to help me she had sent message at 10:45 Monday night so I ran several more test on testmy for her to see. Please get back to me and let's work this thing out. Let Me know something because I am not callig that help line again.
Thanks Robert.
Robert, Felicia usually comes on the site after 5 pm.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
bcnowlin wrote:
Ok i was contacted Monday night at 10:45 was in bed and didn't know it. Nothing since is this what it is going to be like for a loyal customer. My problems started all at once. Every was perfect since that last shutdown a few months ago. Now it is up and down. Please let me know something, Somebody
Robert in waiting.
I really hope she's on tonight, and that she contacts you early enough so you can see it. Fingers crossed.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
bcnowlin wrote:
Thanks, I sorta thought that, but I can't wait until 10:45 EST to see it. Maybe she will contact me tonight before 9 CST
Thanks again
Robert
Ok i was contacted Monday night at 10:45 was in bed and didn't know it. Nothing since is this what it is going to be like for a loyal customer. My problems started all at once. Every was perfect since that last shutdown a few months ago. Now it is up and down. Please let me know something, Somebody
Robert in waiting.
BTW I would not bother anyone if I kew it was my fault. And I used all my time up by mid month and had to buy $18 in tokens to finish up the month
Robert
Thanks, I sorta thought that, but I can't wait until 10:45 EST to see it. Maybe she will contact me tonight before 9 CST
Thanks again
Robert
