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24 month contract

Tutor

24 month contract

I first came to hughes.net in 2010 and finally upgraded to Gen5 and Hughes Voice in 2017.

Am I in my 10th year of a 24 month contract ?

ot a third year of a contract with Gen5 and a Hughes Voice?

maybe  one yr into my second contract with Hughes voice?

I currently have a tech support case number into its 3rd week  of no dial tone.

What are my cancellations options about Voice Service today?

15 REPLIES 15
Distinguished Professor III

Re: 24 month contract

If you upgraded to Gen 5 in 2017 you're no longer under contract.  To cancel, you need to call the 800 number. 

 



 

Tutor

Re: 24 month contract

thanks.

 

what if I called and tech support sent out a NEW ATA voice modem last week.

is that a contract renewal?

 

Distinguished Professor IV

Re: 24 month contract

Really?  Is this supposed to be an actual question?  

 

Last I looked, Hughesnet had neither ten year contracts, nor three year contracts.


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Distinguished Professor III

Re: 24 month contract

That's equipment replacement.

 

kitnbob wrote:

 

what if I called and tech support sent out a NEW ATA voice modem last week.

is that a contract renewal?

 


 

Tutor

Re: 24 month contract

@GabeU      No need to spend time on the question. Lis is already following this case number and the one before that.

just today phone tech wanted to send a service man to my house to do tests from here.

I thought it might be easier to purchase a land line from AT&T  and drop the Hughes Voice.

but Everyone is discontinuing Land lines.

Tutor

Re: 24 month contract

@maratsade 

 

I cant call ..   No dial tone

Distinguished Professor III

Re: 24 month contract

Right, but it's still the only way to cancel, unfortunately. 

 


@kitnbob wrote:

 

I cant call ..   No dial tone


 

Tutor

Re: 24 month contract

@maratsade @GabeU 

Both you guys are great. Bring a smile to my face

Smiley LOL

Distinguished Professor III

Re: 24 month contract

Wait until you get my invoice. Smiley Wink

 


@kitnbob wrote:

Both you guys are great. Bring a smile to my face

Smiley LOL