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Cancelling service

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New Member

Cancelling service

Is there a grace period for cancellation of service from the installation date without any penalty? I just had service installed three days ago and I find the internet speed, especially for the cost to be horrible.
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Distinguished Professor IV

Re: Cancelling service

@Squaw

 

No.  There is no grace period.  

 

I'd recommend starting a post in the Tech Support section to see what can be done to help fix the problem.   


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit

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Distinguished Professor IV

Re: Cancelling service

@Squaw

 

No.  There is no grace period.  

 

I'd recommend starting a post in the Tech Support section to see what can be done to help fix the problem.   


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit

View solution in original post

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New Poster

Re: Cancelling service

State law gives you a few days...depends on the state...