Datamom,
I'm sorry to hear that you have canceled service and we are sad to see you go. We hope that your next ISP is able to meet your expectations.
Concerning the e-mail, it is possible that the e-mail could have been filtered to another folder, such as the spam folder. If it is not in another folder, please let me know so I can have it resent to you.
Thank you,
Jay
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