I don't know where my original post is but problem not solved.

Why was it closed? I still have the outstanding issue. I have been sick and can't deal with it till I get better.

I am talking about the damage done to my roof from the initial installation. That has not been resolved.

Hi Patty

We were waiting on your estimate so we can get an idea how much it would cost to replace the shingle. I believe the installer also reached out to you and offered you money. As soon as you can get the estimate, we can get started on providing proper reimbursement for your repairs.

Thank you,
Amanda

Hi Amanda,

As I said I have been sick and unable to get someone out here yet. I wanted to inform you of this. The installer did talk to me but until I know what the damage is I don't know if what he offered will cover the damage or be more than what it will take. And it is at least two shingles. It may require replacing more than the two to fix it. Please don't close this out so I can find it and not have to start again. I just wanted to inform you of my reason for not getting back to you sooner.

Thanks,
Patty

Hey Patty,

No problem. I'll keep this one open for you and will be alerted to it when you reply. Take whatever time you need.

Thanks
Amanda

Thank you

Also, I am still having a delay in my phone conversations and end up talking over everyone.

Hi Patty,

How many seconds would you say the delay is? Is your internet working fine? Has the delay been bad since you got the voice service?

Amanda