Never use hughesnet again

[silverbackonean]

I moved a year ago and couldn't afford the $280 fee to have it moved they told me just take the modem with me and when I got ready to hook back up give a call I let them talk me into suspending my service for 6 months didn't tell me I would have to keep paying for equipment rental cancelled my service a year after I moved and now they are charging me $200 for a radio transmitter off the dish that was left where I moved from I know this isn't going to help me none but maybe it will help someone else!!!!!!!!!!

[maratsade]

Redacted -- because I'm an eejit.

[C0RR0SIVE]

From my understanding, when you move, Hughesnet offers the relocation service free of charge, that is unless things have changed recently.

@Liz or @Amanda will be more than happy to look into your issues, and hopefully move this topic to the appropriate section.

[Liz]

Hi silverbackonean,

I'm glad you found the community, thank you for posting. I definitely want to help address your concerns so I've located your account to start investigating. I'll post back once I have any updates to share.

Your patience and understanding are much appreciated.

(Thanks @C0RR0SIVE for the heads up)

[Liz]

Hi silverbackonean,

Thank you for your patience while I investigated your account. I have a resolution for you so please check your private messages in the top right corner of the community page as I've sent you a PM with the details.