Hughesnet Community

THANK YOU AMANDA, from Kim Byrne (Lab-Lover)

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Lab-Lover
New Member
‎08-26-2016 05:00 PM
‎08-26-2016 05:00 PM

THANK YOU AMANDA, from Kim Byrne (Lab-Lover)

Thank you for the very generous offer. I deeply appreciate it, as does my husband Tom. Can you please post the details as to how I go about taking you up on the offer of a cancellation without fees for early termination? are there other fees involved?    I would like to follow up with you on Monday first thing if that is possible, in case i have more questions? (I am on way to miami now and it is 2 hours away) again, I deeply appreciate it. I know my contract month or billing month ends next week, so we will work on this quickly. Please do not do anything concerning my service until I can contact you again. THANK YOU THANK YOU. Kim
Labels:
0 Kudos
1 REPLY 1
Amanda
Moderator
Moderator
‎08-26-2016 06:20 PM
‎08-26-2016 06:20 PM

Hi Kim

All you need to do is let me know when you want it cancelled (immediately or end of billing cycle). 

I will process the termination and waive the fees when you let me know. The day the service cancels (turns off), a box will be shipped to you with instructions to remove the leased HughesNet equipment as well as a pre-paid label. Leased equipment should be returned within 45 days to avoid unreturned equipment fees. 

We can hold off until Monday or whenever you decide. Let me know.

Thanks,
Amanda
0 Kudos