About maratsade

PlayOn Cloud works exceptionally well.  I've downloaded several series to watch offline without any buffering or worries.  I'm very glad someone mentioned it over on the other community.    I've even bought credit packs,  since I've been downloading some series in their entirety -- recently they had a good deal for Valentine's Day, with credits (non-expiring ones) worth 10 cents each.  Another bonus is that membership is not required.    ... View more

I don't think there is a way to set up Netflix to download during the bonus period.  You'd have to get up during the bonus period to do it.     I personally use PlayOn Cloud and have been very happy with it.  That service allows you to schedule downloads, so you can have things download during the bonus period.  ... View more

It pays to read the website and the contract before subscribing.   **The HughesNet Gen5 service plans are designed to deliver download speeds of 25 Mbps and upload speeds of 3 Mbps, but individual customers may experience different speeds at different times of the day. Speeds and uninterrupted use are not guaranteed and may vary based on a variety of factors including: the configuration of your computer, the number of concurrent users, network or Internet congestion, the capabilities and content of the websites you are accessing, network management practices as deemed necessary, and other factors. When you connect to the HughesNet service using Wi-Fi, your experience will vary based on your proximity to the Wi-Fi source and the strength of the signal. Source: https://www.hughesnet.com/about/hughesnet-gen5     1.1 SPEED CLAIMS AND DISCLAIMERS. HughesNet service is available in the contiguous U.S., Alaska and Puerto Rico. Stated speeds and uninterrupted use of service are not guaranteed. Actual speeds will likely be lower than the maximum speeds during peak hours. In addition, when connected to the Service using Wi-Fi, the user’s experience will vary based on the proximity to the Wi-Fi source and the strength of the signal, and its usage is subject to the Fair Access Policy. The listed speeds are only available in the footprint of the EchoStar XVII and EchoStar XIX Satellites. The HughesNet Gen5 Service with speeds of up to 25 mbps down and 3 mbps up is available within the contiguous United States. Speeds in parts of Alaska will be slower. http://legal.hughes.com/SubAgree-03-16-17.cfm ... View more

    "The first thing we do, let's kill all the lawyers." William Shakespeare Bring in on, mate.  ... View more

Like my signature says, I'm  a customer. This is a customer-to-customer tech support community, with some input from Hughesnet staff M-F for things the customers can't answer.    Answers from fellow customers are to be expected.    Best wishes to you, and I hope your issue gets solved soon and to your satisfaction.   *I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer. ... View more

Ah, I see it! https://community.hughesnet.com/t5/Tech-Support/Slow-to-No-speeds-for-this-brand-new-customer/m-p/109560   You may want to just stay there - this is not a social media site, so unless you have tech support to provide another user,  it's best not to turn a thread into a conversation.    *I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.   lorrie wrote: .  I've started a new topic already.     ... View more

The Hughesnet reps are here M-F, usually 9-5, sometimes a bit longer.  To get individualised help, please start a new topic under Tech Support. Just click on the "Start a topic" button and provide a detailed account of your issue.  Please be aware that you may be required to run some troubleshooting on your end before the reps can help you.    *I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.   lorrie wrote: Hi Damian.  I'm having the same issues as Shawn - we've had the service less than 24 hours, and it's as bad as old fashioned dial up.  Customer service and tech support haven't been able to resolve issues.  We are supposedly supposed to be talking to an engineer, but can't get a straight answer on when that will be.  Also...this latency that you mention was never mentioned by the sales rep.  They spoke like Satellite internet was better than anything else --- he told me its the same satellite that the government uses... Can you help?   ... View more

Try this fix:   1. Fully quit the Usage Meter from its own menu by clicking on the donut in the menubar and clicking "Quit". 2. Look for the following directory    Windows: C:\Users\[your User name]\AppData\Roaming\    Mac: /Users/[your User name]/Library/Application Support/ 3. Carefully delete just the "HughesNet Usage Meter" folder under that and empty the trash. 4. Restart the Usage Meter. This will regenerate all the underlying information as if it were run for the first time, thus correcting the error. ... View more

No Get Out of Jail Free card for naivete.     GabeU wrote:     Ignorance is no excuse, and all that matters is what's provable, like a recorded sales call.    ... View more

Want to solve a problem? Then create a new topic under Tech Support. This is a tech support site,  not a rant site, so if you want to rant , you're in the wrong place.  Try Twitter.    vpomeroy wrote: Same here slow crappy service Tried tech support several times. Keep getting the runaround. Hughesnet is horrible   ... View more

I'm not sure what you mean....Macs come with an App store app, and you download from there, not from a browser.   @BirdDog wrote: Are you trying to download through the app or with browser? Does it fail using both ways?   ... View more

Yep, ditto.   @MarkJFine wrote: No problems here either. In fact I've had better much luck with consistent, relatively fast downloads Apple than anything from Microsoft. Everything I get from Microsoft is usually erratic wrt speed and pausing.   ... View more