About GabeU

@Lost1wing    Though I don't like to speculate, it sounds like there may be an alignment or radio issue (the tech visit being required), which can definitely cause the dropped packet issue mentioned.  That can increase the data usage considerably.      I hope the site visit goes well.  :)    ... View more

@Pantojavdemetri    You should repost this in the "myAccount and Billing" section and ask for a sales call review in order to determine whether appropriate expectations were set by the sales rep.  What's determined in that review can affect your Early Termination Fee when cancelling the service.  The sales calls are normally available for review for at least three months. ... View more

@Lost1wing    For the PC, you can use Glasswire.  It will tell you what is using data on the computer it's installed on, and how much data each app/program/process is using.  For Android based smart phones, Glasswire now offers an app for them, too, though I haven't used it, myself.  If it's anything like the PC version, it will be VERY helpful.  For iPhones, the only thing I know of is the built in Activity Monitor, though I'm sure there are apps for them, too.       Something's got to be using data, but the trick is finding it.  Even if there were a transmission issue, whether with the WiFi or HughesNet itself, and it was causing a higher than normal data usage due to dropped data packets, something would still need to be trying to use the net to cause it to happen.     I don't think the reps have the ability to see how much data each of your devices is using, but they may be able to tell what particular device seems to be the using the most of it.  Hopefully they'll see this and give that info if they are able.  To be sure, I'll tag a few.  @Liz  @Damian  @Hardy  ... View more

@singingfalls    Great to hear!  So, in a round about way, it probably was a power issue, just not in the way we would think.  With everything having been replaced it was the only thing I could think of that could still be causing it.  Well, that and Gremlins.  You've got to watch out for those critters!  :p      Many years ago, when I was living in Virginia, I came back to Western NY to visit my folks.  On my return trip to Virginia my car's electrical system started having major issues, including with the windshield wipers, and it was absolutely pouring at the time.  I managed to make it back to my folks, as I had only driven about 20 miles when it happened, and we called a local auto shop.     When they checked the car, they figured out that it was the control module, so they ordered a new one, which a local Ford dealer actually had (it was an '82 Mercury Lynx).  Well, I was fiddling around while they were waiting for the module to be delivered and I found that the negative wire going from the battery to the car body was loose at the body's connection.  I asked for a small wrench and tightened the little bolt.  Problem solved.  It wasn't the control module after all, and I was glad, as it was going to cost a pretty penny.  A loose wire connection was messing so much up.    I also found an outlet a couple of years ago that was having fluctuating power.  I found that a connection in a light fixture in the basement, which was inline on that particular leg of power, was loose.  Somebody had used electrical tape instead of a wire nut, and the wires were just loose enough from each other that it would cause the power to fluctuate just a little.  It was enough to cause issues with my DirecTV Genie, though.  It was an easy fix, luckily, with just putting wire nut on the connection.     Again, I'm glad the problem is solved.  :)  Still, watch out for these guys, cuz you never know....     ... View more