About GabeU

I didn't go to any shows or anything, but living up on the side of a large ridge I was able to see a good number of fireworks from villages and such.  I was even able to see them from areas around Buffalo, about 35 miles distant, though Buffalo itself cancelled theirs for this year.   ... View more

@Vader1954    I wouldn't be relying on HughesNet for something like that.  Heavy cloud cover, rain and/or snow can kick you offline too, just like satellite TV, and unless you live in the middle of the desert I'd expect that to happen.       HughesNet Subscriber Agreement - Section 1.1.  "Stated speeds and uninterrupted use of service are not guaranteed."   The reps may be able to help with the current issue, depending on what's causing it, but again, relying on HughesNet for something this important is not at all advisable.  There is no way HughesNet can guarantee uninterrupted service. ... View more

I think my biggest hobby probably IS the internet, or at least computers and the internet.      With that said, I'm a history buff, and I use the net to read a lot of articles and Wikipedia pages, especially those related to WWII.  I can get lost for hours in WWII related Wiki pages, going from page to page via links.  Sometimes, before I realize it, I'll have a couple dozen tabs open with pages I want or mean to read, and I then close them because I've run out of time.  LOL.   ... View more

I think the dizziness issue may have to do with the style of my monitor.  I had it happen years ago with a low refresh rate on a monitor, before I knew how to change it.  It surprised me with this, however, as 75hz is supposed to be less likely to cause this than 60hz, so it's a bit of a mystery as to why its happening.  I'll try the 60hz soon to see what happens.   I imagine I'll get my desktop out and reconnect it one of these days to see if it supports W11.  I haven't checked my laptop yet, but I'm sure it won't work with that.  It's too old.  No TPM chip, nor firmware based TPM (fTPM).  The fTPM is what I'm banking on my desktop having, and if it supports secure boot, which I believe it does, I should be in business.     Apple's coming out with macOS Monterey later this year, which I already know my Mini will support.  ... View more

@SumaBear    As stated in what you quoted of my reply, it's not rent to own.  You don't own the eqipment unless you purchase it, and a lease fee is not a purchase plan.  You continue to pay the lease fee for as long as you have leased service, whether that's two years, five years, ten years, etc.  The lease fee does not end. ... View more

Eek.  I tried playing the game today and it took about twelve minutes for me to start feeling dizzy and get a headache.  This is at 75hz.  I might have to try going back to 60hz, like it was with my old monitor, or even try my old monitor with the games, as I never had a problem like this before.     On my old computer, and with my old monitor, I could play the game for an hour or more without any issue whatsoever.  This was awful.     And I just found out today that none of my Windows computers support Windows 11, save for maybe my Ryzen desktop, but that takes a bit to reconnect to find out.  If it doesn't have the firmware version of TPM 2.0, its motherboard does have a port for a module.  The T6 Pro I got to evaluate does have firmware TPM 2.0, but it doesn't support Secure Boot, so I asked them if they plan on releasing a BIOS with Secure Boot for it.  Still, W10 will work for years to come, but it would be nice to be able to upgrade, as I've always done, especially since, like Windows 10, it will be free to do so.       Now I'm even MORE glad that I have the Mac.  ... View more

With Discovery + being fairly new in the US, I don't recall having seen anything mentioned in this Community yet about it.  That's doesn't mean it hasn't been, but only that I haven't seen it, or at least don't recall seeing it.     I wonder if Discovery+ is really sensitive to the higher latency.  I remember that Disney+ was problematic, but I don't know if that's now working better than it initially was. ... View more

@bstaffo wrote: I just do not want to pay for a halfway complete job. Can I dig out that pole with a mass of concrete on the end of it? I'm sure I can and will have to. Can I dispose of it? Sure, I can haul and pay the dump fee. Just don't feel like I should be charged the full service fee for an incomplete job.  Their job IS complete.  Your service is installed at the new location of your request.  Removal of the old pole and disposal is not part of their work.  That's the homeowner's responsibility.  If you ever have a DirecTV pole installation moved, you will be dealing with the same thing.    If the agreement prior to the work being started was stipulated that removal of the old pole was part of the job and you had paid the subcontractor separately for that removal, then that's different.  In that case, you're complaint would be with the subcontractor who performed the work, and they absolutely should finish the job.     With this said, I can't speak to what HughesNet may or may not do for you regarding the pole issue.   @bstaffo wrote:   Also, I am just bitter that I am locked into a service agreement paying by far more than I ever had for internet service and receiving the absolute worst internet service in return. I would not mind paying the astronomically high bill each month (I knew what the price was when I signed up) if I was getting something in return. What I get in return is terrible internet service that is metered and ends up burning through most all of my data trying to load a webpage or buffering a video usually all before timing out and having to start all over. Yet Hughesnet customer support says "I show you're connected and are receiving great service." Garbage! There is obviously a disconnect. If you're having issues with buffering, one thing you can try turning off or pausing the Video Data Saver.  Keep in mind, however, that satellite internet is not the same as ground based internet, and the higher latency affects things in different ways.     I'm not sure what you're referring to with "metered", but service speed is only throttled when you run out of plan data.  That doesn't mean that you won't experience slowdowns, however, which are the result of system load.  Streaming speed may be reduced to around 3Mbps, but that can be disabled by the pausing or turning off of the Video Data Saver.  However, again, how a streaming service reacts to HughesNet's high latency is something HughesNet can't control.   If you're having speed issues and would like help, the reps here will need some speed tests to be run using the following protocol as a first step....   --------------------------------------------------------------------------------------------------   To help the HughesNet Customer Service Reps get a head start on your speed concerns, please create a testmy.net account (if you do not already have one) and, while signed into that account, perform a batch of 3-5 tests during different parts of the day, then share your testmy.net "My Results" page URL with us here. A batch each in the morning, afternoon and evening is the most ideal, but the reps are well aware that not everyone can do this, so please just run a batch when you can. Most important points to remember during this test: -do the tests while directly connected to the HughesNet modem with a LAN cable (NO third party Router or Wireless devices can be used) -disable the WiFi in the HT2000W modem while the speed tests are being performed -the testing device should be the ONLY device connected to the HughesNet modem while testing -use the manual 25MB size download test file -if testing upload instead of download, use the manual 4MB size upload test file -space each test in the batch at least 5 minutes apart -post your testmy results URL here, it may look something like http://testmy.net/quickstats/yourusername For a more in depth guide on running the tests, please see this site. The Reps are on M-F from approximately 9AM to 6PM EST. They will be the ones to address your speed issues, but they will need these tests to do so. If you don't know how to disable the WiFi in the HT2000W modem, please see "How do I manage my built-in WiFi modem?" in this PDF. Please be sure to click "Save Settings" after unchecking "SSID Enable" for each of the four tabs individually (2.4Ghz, then 2.4Ghz Guest, then 5Ghz, then 5Ghz Guest). ... View more

That the second tech tried to remove the original pole was kind.  They aren't required to do this, nor dispose of the pole even if they could have gotten it out of the ground.  Their requirement is to install service at the chosen new location, which was accomplished.   You requested that they come out and move the service.  They did so.  You're required to pay for that work.     The survey site may have been having a certificate issue or some other type of issue that caused this, especially if the service was working normally otherwise. ... View more

@alatony    It depends one what password you're referring to.     If your account password, you can sign into your HughesNet account from any computer connected to the internet and change it there.    If you're referring to your WiFi password or WiFi control access password, no.  You have to be connected to your modem to do so.  There's no way to remotely access it to achieve this.   ... View more