About MarkJFine

I'm sorry you feel that several people who have tried to properly inform you didn't give you the answer you wanted. That's not being rude, it's trying to be informative. Quite frankly, the only one who continues to take a rough tone in this thread has been you, but we've overlooked that. Again, I'm sorry you feel this way, it is certainly not our intent. ... View more

@maratsade "Who knows what evil lurks in the hearts of men..."         ... View more

@maratsade I'm like 3' from the modem so that could be it. I probably should go direct wired, but I hate those thunderbolt-to-ethernet adaptors - they get pretty hot! ... View more

@maratsade Cybermen! Lol... I like your style. ... View more

@maratsade May have to click the Scan button, wait, and repeat until it shows. I think it just goes on periodically and you have to catch it at the right time. ... View more

@maratsade   Little bit Mac trick I picked up once: 1. Hold down Ctrl+Opt and click on the wifi symbol in the menu bar. An expanded menu will show with gobs of useful information. 2. Click on Open Wireless Diagnostics in that menu. A window will appear, but what you want is the menu for it in the menu bar. 3. Choose Window->Scan from the menu bar. A wifi scanner window will appear showing all of the wifi signals in the area. 4. Clicking the Scan button to refresh the display, because the signal with the blank SSID won't show immediately (which is why I don't think it's actually 'on' all the time, either). You will be able to tell which one it is because it has all the same markers as the main wifi network it belongs to (mac address, security, protocol, etc.)   Clearly there's lots more to this. It used to be available from the Utilities folder and I have no idea why they took it out. ... View more

So clearly the answer is "NO". Oh well... Sorry to hear that. Can't please everyone. ... View more

When was the last time you were given notice of an update and what was in that update. Does it help you to know that I was formerly in the cyber security buisness for a major defense contractor and I'm still telling you there's no issue? ... View more

I've been in the area since '87. It is so much different now you wouldn't believe. ... View more

Popeyes is a bit heavy for me. Closer in to DC there are a lot of Chilean and Peruvian chicken places and they are awesome. You haven't lived until you've had half an Andean chicken breast with fried plantain. Not as awesome as that, Gainesville is now one of the few places in the US to have a (cheeky) Nandos. ... View more

I still want it to deliver my coffee. Breakfast Blend or Pikes Place... either one will do. ... View more

1. Right now, no one can access it. It's apparently not operational. Even if someone could access it, only Hughes knows the hidden SSID.   2. Again, it can't access other wifi connections. And even if Hughes were to do so, they'd have to be within radio range of it. Considering that they are routing your data within the satellite network and could access the modem remotely, driving to your house to do something nefarious with your modem would be unfeasible, if not practicable.   3. They've provided the explanation that it's for future use. They don't have to be more specific if they're not charging you extra for something that wasn't there before. Right now, it's just an undocumented innocuous feature that's most likely just being tested before they roll something out later.   As I've mentioned elsewhere, I still don't understand what the furor over this is. It's completely inert and harmless. Unless it's impacting the service you're paying for (which it isn't) there is absolutely zero need for concern, nor to imagine it impacts your security.   When they are ready to tell us what it is they will tell us, but there's no point in describing a potential feature if they've not even decided it's feasible to implement it. Then they'd be accused of bait n' switch: "So where is this such-n-such you promised us....", "you said we'd have this-n-that...", "you didn't produce...."   See my point? ... View more

I was hoping it automatically delivered Starbucks on demand. ... View more

Interesting.   My original rationale was that you could check SSID Enable for either the Primary or Guest Networks independently, but would still need the radio operational in case you left one or the other enabled. I'm pretty sure they use the same physical radio, just different SSIDs.   So using a single checkbox as  gang switch to turn off the radio would be logical under that level menu item - otherwise it's just duplicating the settings already found in two other places.   But... that's just one man's interpretation. The mystery of the hidden network continues until someone with authoritative knowledge (i.e., Amanda) returns with an answer... ... View more

Outstanding. I love it when things work.         ... View more

@wildcats198308   Just to be clear, these two checkboxes are unchecked for you?   I think the other settings (SSID Enable, SSID Broadcast) found elsewhere don't necessarily turn off the wifi radios, they just disable the individual channels and/or hide the SSID from discovery; not neccesarily turn off the actual radio itself.   Again, not saying this isn't the case, just want to make sure we're all on the same page. ... View more

I realize this is a heck of a way to try and diagnose a problem, but... If after the link either fails or refuses to finish (basically sits continually waiting for a response from a server), have you tried a hard-refresh? ... View more

@lighthope1 Fascinating. Do you have similar entry links for Yahoo and Wikipedia that you use that are also https:// or are they standard http://? ... View more

Good example of why it's always good to have things like compressors and heaters on their own service to the breaker box. The load when it kicks in probably dropped the line voltage below the threshhold that the modem's power supply required. Kind of like when your lights dim slightly when the air conditioner cycles on a hot day. ... View more

@lake_woman Short answer is: It's possible.   If your primary 2.4GHz and 5GHz and/or associated Guest wifi channels are enabled without the SSID being broadcast it will be "hidden" - basically signals with blank names. You would only be able to use it if you knew the SSID. This is to prevent people from detecting, then also hacking into your wifi - they'd now need two pieces of information (SSID and password - if set) instead of one (just the password). ... View more

@mweasnerThere are several technical complications trying to make a 4-band 5GHz wifi radio work on a system like this to get the maximum speed out of it.   @C0RR0SIVEand @GabeU make some excellent points and we've all made several recommendations for the interim. Sorry, but we can't help you if you don't want to be helped, or your expectations aren't being met. The box can be proven to be suitable for purpose, so good luck proving otherwise.   One last set of recommendations in an attempt to continue be helpful: The problem (as I've seen it) seems to occur more when devices are entering and/or leaving the network. Until it's fixed, it's best to leave your mobile devices and things not needing high-speed for file downloads on the 2.4GHz side, especially if they're getting fringe reception. Those things that are close enough can also be patched in with Cat5 ethernet cable, which works even better than the 5GHz radio.   Or, you can continue to make threats about something that's actively being remedied... quite entirely up to you. ... View more

@mweasner Trust me when I say I feel your pain. I've spent a lot of time looking for an expedient way to get the 5GHz radio to work after it crashed because when it works, it's awesome. So I also hope they find out why it's happening and squash it... quickly.   Only when the fix is found, fully tested, and known to work reliably in the system will they start rolling out updates - so it's going to take some time. Typically they will accompany that with an announcement here to notify people, but I have also seen email notices sent for such things in the past. ... View more

There are recognized issues with the 5GHz wifi crashing on the 2000W and I think it is being addressed.   I have had good results with resetting the modem by unplugging the power cord from the power brick, waiting about a minute, then carefully plugging it back in. You don't want to do this fast for several reasons, the most important is the possibility of creating your own power spike in the box.   It takes a while for the router to reboot after the modem reboots and associates, so best to leave it alone for 5 minutes or so while it stabilizes.   If it doesn't come back at that point, go back and reset it as I described above. It may take 2-3 tries before it sticks, but it will stick.   And, coming from Gen4 (and being somewhat critical of it, myself), I'd recommend staying with Gen5. It really is a whole lot better and dealing with some of these early glitches is worth it - my 2p. ... View more

Curious... would have thought just clearing the js cache might be enough and then restarting. Good info. ... View more

You're certainly welcome! Glad I could help. ... View more

If you still need it, you can download from My Account -> Usage above, or directly at http://my.hughesnet.com/myaccount?_udreq=1&tab=Usage. ... View more

hmmm... very strange. I've seen an instance where if you are using a 3rd party DNS (e.g., Google's 8.8.8.8) then using the default modem address in Settings won't work correctly. Just to be sure, is it set to 192.168.0.1? <- meaning, the default modem address, not the DNS. ... View more