Performance
760 TopicsSlow to load, internet connectivity usually results in at least 1 retry
I’m a new Hughesnet customer, the modem blinks continuously and it takes forever to load the internet on all devices, is this the best I’m going to get for the price I’m paying? I still have services with kinectic till August 5th, for the money it is more superior if this is the best I’m going to get. I do remote work and it’s essential I have good internet service. Just need to know114Views0likes1CommentRepeated Outages
For months now, the once reliable steady Hughes service has had outages, almost daily, my wife says at night the outages last from 30 mins to one hour. The short term outages occur anytime 5 Am pst on thru the day. They usually are for a few minutes, except for the longer outages at night, after 9 Pm PST. Have other subscribers had this ? What causes this? Thanks93Views0likes0CommentsSystem State Code : 12.5.4
I have been a customer for the past 25 years and this is the worst service I have ever gotten. I had to call and try to understand someone that couldn't speak English if they even tried, then they sent me a new HR3000 Modem and I am still getting the System State Code : 12.5.4. . Tech support was supposed to call in 24 to 48 hours and that was 5 days ago and still no call. I have to hook up to my phone just to get connected to the internet. When I disconnect from my phone I get the 12.5.4 System code again. I am getting fed up with this crap and am seriously thinking about switching to Starlink.Solved333Views0likes14Comments- 172Views0likes2Comments