Forum Discussion
Cancelling Service
It took 3 hours today and many phone calls, but supposedly we were get our cancellation as of midnight tonight. Not only did the representatives try to "sell" to us and keep us on the phone, but the...
Oho! I just found a link to the early service termination fee that we never signed. It states on there we should be charged $400 within the first 90 days, and -$15 for every month after that. We have had the service for 9 months, which means $400-($15x6)=$310. Wow. Just wow.
This service better have been cancelled.
Looks like the service was cancelled and my account was charged the $310, not $315 as originally quoted. This is in line with their cancellation proceedures. We are now waiting for their box to arrive in the mail.
Are you a residential victim or business victim? In my case I am both - Hughes wrongfully charged me on residential - I caught it - and they call the reversal a courtesy credit. Ha ha.
I'm a residential victim. I am currently waiting on our box to come in the mail. We are not happy about having to go onto the roof, but we figure it was best to just get it done and not pay an enormous fee instead.
