Forum Discussion
I want to cancel my service
I want to cancel my service and will not pay termination fees I was lied to by the sales team as well as the account management team and have been going in circles with the tech support department as ...
When you subscribed to the HughesNet Service, you expressly agreed that you would be subjected to an early termination fee in the event you canceled the service prior to expiration of the service commitment period. That's also clear in the subscriber agreement.
See http://legal.hughesnet.com/SubAgree-03-16-17.cfm
If you would like speed issues addressed on this site, you will need to follow the protocol outlined here: https://community.hughesnet.com/t5/Tech-Support/Think-you-have-slow-speeds/m-p/110034#M74607
To cancel the service, you will need to call the customer service number (866-347-3292).
If you've had the service for less than 3 months, you can request a sales call review to see what was said by the agent and by you.
- Yes review the conversations I have been lied to by both the sales team and account management hughesnet is not keeping your end of the contract i have run the tests through hughesnets service and spent hours on the phone trying to get support with no resaults at all
