Forum Discussion
corofin27214
5 years agoFreshman
Speed
New to Hughesnet. Swapped provider because of advertised 25mbps. So far a joke. I'm sorry already and when I called support my disappointment only escalated. Don't think I'll recommend. Is there a gra...
SFXPHIL
5 years agoFreshman
Slow speed ! How about no speed ! For the past 3 months i have been unable to access the internet between the hours of 4pm and 10pm East Coast Time and yet they just raised the price of the service by $30 ?
maratsade
5 years agoDistinguished Professor IV
- Satellite internet broadband is limited and must be shared by all subscribers.
- The more subscribers using the system, the less broadband and the lower the speed.
- This is especially during prime time.
- "No speed" is an exaggeration.
- To have speed issues addressed in this community, first you will need to follow the procedure detailed here: https://community.hughesnet.com/t5/Tech-Support/Think-you-have-slow-speeds/m-p/110034#M74607
- Show where they raised the price of the service. Are you sure the $30 wasn't a discount that lapsed?
- This is a tech support community. You'd benefit yourself if you used it for tech support.
It'd be nice if the mods locked this thread, as it's derailed into a complaints thread -- this is not the purpose of this community.
SFXPHIL wrote:Slow speed ! How about no speed ! For the past 3 months i have been unable to access the internet between the hours of 4pm and 10pm East Coast Time and yet they just raised the price of the service by $30 ?
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