Speed
New to Hughesnet. Swapped provider because of advertised 25mbps. So far a joke. I'm sorry already and when I called support my disappointment only escalated. Don't think I'll recommend. Is there a gra...
Forum Discussion
No, I didn't try to cancel. I wasn't told that I could cancel within 30 days. I'm not even there now. It (Hughes service) is at a summer home up north. I won't be using it until next summer. Maybe by then the service will have improved. I use it mainly for television. The internet part works fairly well for my needs as in email, shopping and banking. The TV though is really slow and I used up my 20 in 5 days. Guess I'm stuck. But, I only use it for about 4 months a year. I'll just chalk it up to having expensive internet.
If you only use it 4 months per year, you could suspend it for a few months and save money:
https://support.hughesnet.com/en/faq/account_billing/what-seasonal-suspension
armwva wrote:But, I only use it for about 4 months a year.
I can't suspend untill my 90 days are up (Dec 2) But I was told I could suspend for as much as 9 months. Reading from the link you sent, I can only suspend for 6 months. I was told that by the guy from Frontier who put me onto Hughes, and then again by the Hughes agent on the phone that I could suspend for 9 months. But I do see it in writing, so again, will have to live with what I signed up for. I'll tough it out and change when possible if it's not satisfactory at the time. No use causing stress over something I probably can't control. Too old for that.
