Speed
New to Hughesnet. Swapped provider because of advertised 25mbps. So far a joke. I'm sorry already and when I called support my disappointment only escalated. Don't think I'll recommend. Is there a gra...
Forum Discussion
No, I didn't try to cancel. I wasn't told that I could cancel within 30 days. I'm not even there now. It (Hughes service) is at a summer home up north. I won't be using it until next summer. Maybe by then the service will have improved. I use it mainly for television. The internet part works fairly well for my needs as in email, shopping and banking. The TV though is really slow and I used up my 20 in 5 days. Guess I'm stuck. But, I only use it for about 4 months a year. I'll just chalk it up to having expensive internet.
Thank you for answering my questions. I am trying to decide whether I can expect to get improved download speeds, the type of support Hughesnet can provide and whether I can live with the slow speeds during the day. So your input is valuable.
I notice GabeU thought my question was not reliavant here where I already had an open dialog in the tech support area and critized me for not responding to a message there on Thursday. I was slow in response because of the confusion I had with the link did not sucessfully respond until Friday afternoon which by that time support staff was probably already off work. The link was private therefore GabeU would not know I had responded unless he talked directly to Remy or just assumed I hadn't.
