I have been having issues with Hughes net since I had it installed in December of 2018. Slow Internet, Facebook will partially load then the pictures and videos will start loading one by one and you ...
Thank you for bringing this to my attention. If you are willing to try HTS again, please call 866-347-3292 and provide them with the updated case number I just messaged you, as I have now updated the case notes to ensure the call will be free of charge next time. I do apologize for any inconvenience this may have caused. Also, I see you had mentioned termination earlier. If this is the step you would like to take instead, I can assist you with the process. Please private message me if this is your decision.
Welcome to our community and thank you for reaching out to us here. The first thing I want to get more information on is video streaming. Do you know if any of the website you visit to watch videos have the video player settings set to "Auto" definition, or do you manually select a higher resolution? Can you find out if your college is using progressive or adaptive streaming? Do you need to use a remote application or VPN to reach any of your school documents?
Have you also recently disabled your wireless broadcast on the HughesNet modem? I see there were some devices connected over Wi-Fi as of 3/23/19, specifically on your Guest network. Are you able to test both sending and receiving from just your mobile phone?
Most of the videos I watch are on You tube and I manually adjust the video as low as it will go as well as turning off the video saver, I think last time I was at 144p and it was still buffering and I couldn't read anything in the video it needs to be at least 360p to read the words. I am not sure what Penn Foster College uses for video and I normally just log in and get my documents no VPN. Stihl Icademy uses flowplayer and I can't adjust the resolution on that. My laptop is the same way wired or wireless. I also keep my Wifi disabled due to the fact that I was loosing data when it was on and I was also told by tech support that I had to disable it for the speed tests so I just leave it off. I did have it on last week when the Technician had to use it to connect his phone to run tests. If I connect my mobile phone to the Wifi I can watch videos for a short time before it starts buffering and downloading apps on my mobile phone while on wifi takes longer then using mobile data. My wife stopped connecting her phone to it after the first month because she couldn't get her games to work on it.
Any Ideas? What can I try? I am about fed up with this service, I have been having problems with this since day one. It is unusable the way it is and it is frustrating when I am trying to use the Internet, it reminds me of dial up service. The only time it seems to work is when I download a file to my computer then it is fast. I let my slow DSL 1-3 Mbps go because everyone, even the radio station was saying how much faster HughesNet was, I don't see it. I am tired of calling tech support because they always have me trying the same things over and over, They even sent a Tech out after waiting almost a month because the tech was over booked and all he did was walk around, take pictures, checked that the cable connections were tight and connected his phone to my wifi and said he didn't see anything wrong. I am tired of fighting with this Internet.
A moderator has begun working with you on this issue, so you may want to wait until she gets back to you. It sometimes takes time for them to run diagnostics and try to figure out what may be going on, make adjustments, or whatever they need to do. I know you must be very frustrated, but give them a chance to do their work.
Now that you're in contact with the corporate reps, I would stop contacting the phone or chat lines, as they're only able to do certain things. The corporate reps can do a whole lot more.
kf4ipc wrote:
Any Ideas? What can I try? I am about fed up with this service, I have been having problems with this since day one. It is unusable the way it is and it is frustrating when I am trying to use the Internet, it reminds me of dial up service. The only time it seems to work is when I download a file to my computer then it is fast. I let my slow DSL 1-3 Mbps go because everyone, even the radio station was saying how much faster HughesNet was, I don't see it. I am tired of calling tech support because they always have me trying the same things over and over, They even sent a Tech out after waiting almost a month because the tech was over booked and all he did was walk around, take pictures, checked that the cable connections were tight and connected his phone to my wifi and said he didn't see anything wrong. I am tired of fighting with this Internet.
I apologize for the wait. I was able to investigate some of the connections being made on your system and two things stand out - TeamViewer and Xbox Live. I am unsure if the Xbox Live connection is made through an actual Xbox console, Windows 10 built-in apps or a browser. Live tiles on Xbox live do take up bandwidth, which takes away from other local bandwidth for your devices.
For TeamViewer, I'll need you to check if you do actually have this installed. If you're on Windows 10, you can simply click on Start or use the Windows key on your keyboard, then type in TeamViewer. If it appears as a program installed on your computer, we will need to investigate the settings for it. Another way to check is through Start > Settings > Apps > Apps & Features
X-box live must be an app running on my computer, we have an X-box console but it has been disconected since the kid went off to college. I do have TeamViewer installed on my computer because I have to remote into it at times but I havn't been able to use it reliably since I had HughesNet installed, there is to much lag and TeamViewer will time out and log me out while using it. I can disable TeamViewer for a while to see if that helps and I will have to find the X-box live app and see if I can uninstall it or disable it. I have tried 3 different browsers on my desktop and 2 browsers on my laptop and I get the same results wired or wireless. I can take my laptop to the public hot spot in town and connect between 1 and 3 Mbps while sitting in my car and I have no buffering while watching Youtube in HD.
I worked many years for Hughes building spacecraft and ground systems, and I respectfully disagree with your analysis. The problem usually starts in mid December, and stops shortly after New Years. Winter weather goes much longer than that. It is much more like that there is a key component that needs monitoring/tweaking, and the person responsible for it goes on Christmas vacation.
Furthermore, the simple fact that the sysops/tech people refuse to jump in on this conversation, despite their having being invited to do so repeatedly, makes it appear that they have abandoned us.
We are paying through the nose for a service that includes email, and they should provide it. I have already stated why moving to another Emil is not so easy for some of us. I don't believe it is a latency issue, because I can't access the server via fiber optic land based lines either.
Come on, sysops: jump in here, tell us what's wrong and what you are going to do about it. You would establish credibility if you did.
I have also requested assistance two times vis the contact us via email on the support tab. I have received no response. The tech people appear to be out to lunch for the month.
Thank you for feedback. I understand this has been a long standing issue. With that said, I appreciate the information provided so far in response to my question. RobertOder I did not see your response, please be sure to provide the results for my previous question. This is one of our most critical questions we start with when troubleshooting email problems.
I should outright make clear there is no 'sysops/tech' to hop on here. We can escalate to our email vendor as we gather information about the problem to help facilicate a solution or get a better understanding of how to troubleshoot the issue. Generally we can do this a bit faster than a call center agent since we are in the corporate office and can directly communicate with the email vendor.
I also cannot send emails. I did get a reply that said to see outlook. I don't use outlook so I do not know what this means. The reply also stated these was a permanent response and to let hughesnet know they are on a block list. They attach a link to send but I don't know how to reach y'all by email. I took a screen shot but can't attach it here. Thanks
Since we're swapping bona fides I have 34 years of experience in communications (US Army and Northrop Grumman) and decades of experience with HughesNet. If you don't think kids being home from school and being indoors doesn't have a major impact nor a load on the system, just look at the timeframe you've outlined - Winter break.
Also, have you ever considered that the sysops/tech people not jumping in as fast as you'd like is because email issues have been placed on the bottom of the urgency barrel? They're not abandoning you, just the email, because there are likely more pressing problems they need to deal with (J3 rollout, capacity, security, and increased load due to cable cutters to name a few) and (as I've said) your email issue likely can't be solved with the limited amount of resources.
If email is the reason why you're sticking with this service then I think your priorities are misplaced, since there are several better options for email (as I've said) that cost you nothing. And, oh by the way, email may have been included but you're paying through the nose for an internet service that has a tremendous amount of overhead and sunk equipment costs, not subcontracted email services that may likely be going away.
I'm sorry that your expectations don't match the reality of the situation, but that's life.
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I have been having issues with Hughes net since I had it installed in December of 2018. Slow Internet, Facebook will partially load then the pictures and videos will start loading one by one and you have to wait for it to load more so you can keep scrolling down the page. You-tube buffers constantly even with data saver turned off and resolution as low as it will go. E-mail will time out and reload the same messages several times if there are any large attachments. It's extremely difficult to participate in on-line college classes. This happens with all my devices, Wired desktop, laptops, mobile phones. Normally I keep Wifi turned off. Speedtest shows my download speed mostly between 20 and 60 Mbps and my upload speed was 2.1 Mbps when I last checked. I have called tech support numerous times when I have been having problems and they had a service tech come out this past week and he couldn't find anything wrong, All he did was take a few pictures of the dish, checked the coax connections and connected into my wifi with his phone to run some checks then told me everything looked fine and he didn't know what else to do. I am to the point now that if I want to watch something on You-tube I just use my mobile data. Most of the time the weather is clear when I am having problems and it happens during different times of the day and night. I also have not been out of data.
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Most of the videos I watch are on You tube and I manually adjust the video as low as it will go as well as turning off the video saver, I think last time I was at 144p and it was still buffering and I couldn't read anything in the video it needs to be at least 360p to read the words. I am not sure what Penn Foster College uses for video and I normally just log in and get my documents no VPN. Stihl Icademy uses flowplayer and I can't adjust the resolution on that. My laptop is the same way wired or wireless. I also keep my Wifi disabled due to the fact that I was loosing data when it was on and I was also told by tech support that I had to disable it for the speed tests so I just leave it off. I did have it on last week when the Technician had to use it to connect his phone to run tests. If I connect my mobile phone to the Wifi I can watch videos for a short time before it starts buffering and downloading apps on my mobile phone while on wifi takes longer then using mobile data. My wife stopped connecting her phone to it after the first month because she couldn't get her games to work on it.
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Most of the videos I watch are on You tube and I manually adjust the video as low as it will go as well as turning off the video saver, I think last time I was at 144p and it was still buffering and I couldn't read anything in the video it needs to be at least 360p to read the words. I am not sure what Penn Foster College uses for video and I normally just log in and get my documents no VPN. Stihl Icademy uses flowplayer and I can't adjust the resolution on that. My laptop is the same way wired or wireless. I also keep my Wifi disabled due to the fact that I was loosing data when it was on and I was also told by tech support that I had to disable it for the speed tests so I just leave it off. I did have it on last week when the Technician had to use it to connect his phone to run tests. If I connect my mobile phone to the Wifi I can watch videos for a short time before it starts buffering and downloading apps on my mobile phone while on wifi takes longer then using mobile data. My wife stopped connecting her phone to it after the first month because she couldn't get her games to work on it.
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Buffering Slow Internet and E-mail times out","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:111030"},"body":"
Hello kf4ipc,
\n\n
\n\n
Welcome to our community and thank you for reaching out to us here. The first thing I want to get more information on is video streaming. Do you know if any of the website you visit to watch videos have the video player settings set to \"Auto\" definition, or do you manually select a higher resolution? Can you find out if your college is using progressive or adaptive streaming? Do you need to use a remote application or VPN to reach any of your school documents?
\n\n
\n\n
Have you also recently disabled your wireless broadcast on the HughesNet modem? I see there were some devices connected over Wi-Fi as of 3/23/19, specifically on your Guest network. Are you able to test both sending and receiving from just your mobile phone?
\n\n
\n\n
Thank you,
\n\n
Amanda
","body@stringLength":"845","rawBody":"
Hello kf4ipc,
\n\n
\n\n
Welcome to our community and thank you for reaching out to us here. The first thing I want to get more information on is video streaming. Do you know if any of the website you visit to watch videos have the video player settings set to \"Auto\" definition, or do you manually select a higher resolution? Can you find out if your college is using progressive or adaptive streaming? Do you need to use a remote application or VPN to reach any of your school documents?
\n\n
\n\n
Have you also recently disabled your wireless broadcast on the HughesNet modem? I see there were some devices connected over Wi-Fi as of 3/23/19, specifically on your Guest network. Are you able to test both sending and receiving from just your mobile phone?
\n\n
\n\n
Thank you,
\n\n
Amanda
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Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"ForumReplyMessage:message:141113":{"__typename":"ForumReplyMessage","id":"message:141113","customFields":[],"revisionNum":1,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"author":{"__ref":"User:user:12376"},"uid":141113,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:141076"},"subject":"Re: NEW email Problem!","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:141113"},"body":"
Guys,
Hate to parachute in but I'm pretty sure that the issue is system-wide network congestion, which is affecting latency, which in turn is affecting the connection to the email's authentication server. It happens periodically, but typically gets worse in colder weather (more people inside using internet, duh). There's no conspiracy theory here, just an unfortunate downside of how satellite comms works.
If this is still a problem for you, I sincerely recommend you proactively start moving to a free, third party-based email service such as Gmail. Instead of waiting for Mohamed to move the immovable mountain, it will ultimately solve your problems by immediately providing a more consistent email service.
","body@stringLength":"758","rawBody":"
Guys,
Hate to parachute in but I'm pretty sure that the issue is system-wide network congestion, which is affecting latency, which in turn is affecting the connection to the email's authentication server. It happens periodically, but typically gets worse in colder weather (more people inside using internet, duh). There's no conspiracy theory here, just an unfortunate downside of how satellite comms works.
If this is still a problem for you, I sincerely recommend you proactively start moving to a free, third party-based email service such as Gmail. Instead of waiting for Mohamed to move the immovable mountain, it will ultimately solve your problems by immediately providing a more consistent email service.
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I think you nailed it
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I think you nailed it
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Thank you for bringing this to my attention. If you are willing to try HTS again, please call 866-347-3292 and provide them with the updated case number I just messaged you, as I have now updated the case notes to ensure the call will be free of charge next time. I do apologize for any inconvenience this may have caused. Also, I see you had mentioned termination earlier. If this is the step you would like to take instead, I can assist you with the process. Please private message me if this is your decision.
Thank you for bringing this to my attention. If you are willing to try HTS again, please call 866-347-3292 and provide them with the updated case number I just messaged you, as I have now updated the case notes to ensure the call will be free of charge next time. I do apologize for any inconvenience this may have caused. Also, I see you had mentioned termination earlier. If this is the step you would like to take instead, I can assist you with the process. Please private message me if this is your decision.
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-Damian
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Hi MarkJFine:
I worked many years for Hughes building spacecraft and ground systems, and I respectfully disagree with your analysis. The problem usually starts in mid December, and stops shortly after New Years. Winter weather goes much longer than that. It is much more like that there is a key component that needs monitoring/tweaking, and the person responsible for it goes on Christmas vacation.
Furthermore, the simple fact that the sysops/tech people refuse to jump in on this conversation, despite their having being invited to do so repeatedly, makes it appear that they have abandoned us.
We are paying through the nose for a service that includes email, and they should provide it. I have already stated why moving to another Emil is not so easy for some of us. I don't believe it is a latency issue, because I can't access the server via fiber optic land based lines either.
Come on, sysops: jump in here, tell us what's wrong and what you are going to do about it. You would establish credibility if you did.
I worked many years for Hughes building spacecraft and ground systems, and I respectfully disagree with your analysis. The problem usually starts in mid December, and stops shortly after New Years. Winter weather goes much longer than that. It is much more like that there is a key component that needs monitoring/tweaking, and the person responsible for it goes on Christmas vacation.
Furthermore, the simple fact that the sysops/tech people refuse to jump in on this conversation, despite their having being invited to do so repeatedly, makes it appear that they have abandoned us.
We are paying through the nose for a service that includes email, and they should provide it. I have already stated why moving to another Emil is not so easy for some of us. I don't believe it is a latency issue, because I can't access the server via fiber optic land based lines either.
Come on, sysops: jump in here, tell us what's wrong and what you are going to do about it. You would establish credibility if you did.
Robert
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I have also requested assistance two times vis the contact us via email on the support tab. I have received no response. The tech people appear to be out to lunch for the month.
I have also requested assistance two times vis the contact us via email on the support tab. I have received no response. The tech people appear to be out to lunch for the month.
Robert
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Hello,
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Thank you for feedback. I understand this has been a long standing issue. With that said, I appreciate the information provided so far in response to my question. RobertOder I did not see your response, please be sure to provide the results for my previous question. This is one of our most critical questions we start with when troubleshooting email problems.
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I should outright make clear there is no 'sysops/tech' to hop on here. We can escalate to our email vendor as we gather information about the problem to help facilicate a solution or get a better understanding of how to troubleshoot the issue. Generally we can do this a bit faster than a call center agent since we are in the corporate office and can directly communicate with the email vendor.
Thank you for feedback. I understand this has been a long standing issue. With that said, I appreciate the information provided so far in response to my question. I did not see your response, please be sure to provide the results for my previous question. This is one of our most critical questions we start with when troubleshooting email problems.
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I should outright make clear there is no 'sysops/tech' to hop on here. We can escalate to our email vendor as we gather information about the problem to help facilicate a solution or get a better understanding of how to troubleshoot the issue. Generally we can do this a bit faster than a call center agent since we are in the corporate office and can directly communicate with the email vendor.
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I also cannot send emails. I did get a reply that said to see outlook. I don't use outlook so I do not know what this means. The reply also stated these was a permanent response and to let hughesnet know they are on a block list. They attach a link to send but I don't know how to reach y'all by email. I took a screen shot but can't attach it here. Thanks
I also cannot send emails. I did get a reply that said to see outlook. I don't use outlook so I do not know what this means. The reply also stated these was a permanent response and to let hughesnet know they are on a block list. They attach a link to send but I don't know how to reach y'all by email. I took a screen shot but can't attach it here. Thanks
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Since we're swapping bona fides I have 34 years of experience in communications (US Army and Northrop Grumman) and decades of experience with HughesNet. If you don't think kids being home from school and being indoors doesn't have a major impact nor a load on the system, just look at the timeframe you've outlined - Winter break.
Also, have you ever considered that the sysops/tech people not jumping in as fast as you'd like is because email issues have been placed on the bottom of the urgency barrel? They're not abandoning you, just the email, because there are likely more pressing problems they need to deal with (J3 rollout, capacity, security, and increased load due to cable cutters to name a few) and (as I've said) your email issue likely can't be solved with the limited amount of resources.
If email is the reason why you're sticking with this service then I think your priorities are misplaced, since there are several better options for email (as I've said) that cost you nothing. And, oh by the way, email may have been included but you're paying through the nose for an internet service that has a tremendous amount of overhead and sunk equipment costs, not subcontracted email services that may likely be going away.
I'm sorry that your expectations don't match the reality of the situation, but that's life.
Since we're swapping bona fides I have 34 years of experience in communications (US Army and Northrop Grumman) and decades of experience with HughesNet. If you don't think kids being home from school and being indoors doesn't have a major impact nor a load on the system, just look at the timeframe you've outlined - Winter break.
Also, have you ever considered that the sysops/tech people not jumping in as fast as you'd like is because email issues have been placed on the bottom of the urgency barrel? They're not abandoning you, just the email, because there are likely more pressing problems they need to deal with (J3 rollout, capacity, security, and increased load due to cable cutters to name a few) and (as I've said) your email issue likely can't be solved with the limited amount of resources.
If email is the reason why you're sticking with this service then I think your priorities are misplaced, since there are several better options for email (as I've said) that cost you nothing. And, oh by the way, email may have been included but you're paying through the nose for an internet service that has a tremendous amount of overhead and sunk equipment costs, not subcontracted email services that may likely be going away.
I'm sorry that your expectations don't match the reality of the situation, but that's life.
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Any Ideas? What can I try? I am about fed up with this service, I have been having problems with this since day one. It is unusable the way it is and it is frustrating when I am trying to use the Internet, it reminds me of dial up service. The only time it seems to work is when I download a file to my computer then it is fast. I let my slow DSL 1-3 Mbps go because everyone, even the radio station was saying how much faster HughesNet was, I don't see it. I am tired of calling tech support because they always have me trying the same things over and over, They even sent a Tech out after waiting almost a month because the tech was over booked and all he did was walk around, take pictures, checked that the cable connections were tight and connected his phone to my wifi and said he didn't see anything wrong. I am tired of fighting with this Internet.
Any Ideas? What can I try? I am about fed up with this service, I have been having problems with this since day one. It is unusable the way it is and it is frustrating when I am trying to use the Internet, it reminds me of dial up service. The only time it seems to work is when I download a file to my computer then it is fast. I let my slow DSL 1-3 Mbps go because everyone, even the radio station was saying how much faster HughesNet was, I don't see it. I am tired of calling tech support because they always have me trying the same things over and over, They even sent a Tech out after waiting almost a month because the tech was over booked and all he did was walk around, take pictures, checked that the cable connections were tight and connected his phone to my wifi and said he didn't see anything wrong. I am tired of fighting with this Internet.
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A moderator has begun working with you on this issue, so you may want to wait until she gets back to you. It sometimes takes time for them to run diagnostics and try to figure out what may be going on, make adjustments, or whatever they need to do. I know you must be very frustrated, but give them a chance to do their work.
Now that you're in contact with the corporate reps, I would stop contacting the phone or chat lines, as they're only able to do certain things. The corporate reps can do a whole lot more.
kf4ipc wrote:
Any Ideas? What can I try? I am about fed up with this service, I have been having problems with this since day one. It is unusable the way it is and it is frustrating when I am trying to use the Internet, it reminds me of dial up service. The only time it seems to work is when I download a file to my computer then it is fast. I let my slow DSL 1-3 Mbps go because everyone, even the radio station was saying how much faster HughesNet was, I don't see it. I am tired of calling tech support because they always have me trying the same things over and over, They even sent a Tech out after waiting almost a month because the tech was over booked and all he did was walk around, take pictures, checked that the cable connections were tight and connected his phone to my wifi and said he didn't see anything wrong. I am tired of fighting with this Internet.
A moderator has begun working with you on this issue, so you may want to wait until she gets back to you. It sometimes takes time for them to run diagnostics and try to figure out what may be going on, make adjustments, or whatever they need to do. I know you must be very frustrated, but give them a chance to do their work.
Now that you're in contact with the corporate reps, I would stop contacting the phone or chat lines, as they're only able to do certain things. The corporate reps can do a whole lot more.
kf4ipc wrote:
Any Ideas? What can I try? I am about fed up with this service, I have been having problems with this since day one. It is unusable the way it is and it is frustrating when I am trying to use the Internet, it reminds me of dial up service. The only time it seems to work is when I download a file to my computer then it is fast. I let my slow DSL 1-3 Mbps go because everyone, even the radio station was saying how much faster HughesNet was, I don't see it. I am tired of calling tech support because they always have me trying the same things over and over, They even sent a Tech out after waiting almost a month because the tech was over booked and all he did was walk around, take pictures, checked that the cable connections were tight and connected his phone to my wifi and said he didn't see anything wrong. I am tired of fighting with this Internet.
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kf4ipc,
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I apologize for the wait. I was able to investigate some of the connections being made on your system and two things stand out - TeamViewer and Xbox Live. I am unsure if the Xbox Live connection is made through an actual Xbox console, Windows 10 built-in apps or a browser. Live tiles on Xbox live do take up bandwidth, which takes away from other local bandwidth for your devices.
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For TeamViewer, I'll need you to check if you do actually have this installed. If you're on Windows 10, you can simply click on Start or use the Windows key on your keyboard, then type in TeamViewer. If it appears as a program installed on your computer, we will need to investigate the settings for it. Another way to check is through Start > Settings > Apps > Apps & Features
I apologize for the wait. I was able to investigate some of the connections being made on your system and two things stand out - TeamViewer and Xbox Live. I am unsure if the Xbox Live connection is made through an actual Xbox console, Windows 10 built-in apps or a browser. Live tiles on Xbox live do take up bandwidth, which takes away from other local bandwidth for your devices.
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For TeamViewer, I'll need you to check if you do actually have this installed. If you're on Windows 10, you can simply click on Start or use the Windows key on your keyboard, then type in TeamViewer. If it appears as a program installed on your computer, we will need to investigate the settings for it. Another way to check is through Start > Settings > Apps > Apps & Features
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X-box live must be an app running on my computer, we have an X-box console but it has been disconected since the kid went off to college. I do have TeamViewer installed on my computer because I have to remote into it at times but I havn't been able to use it reliably since I had HughesNet installed, there is to much lag and TeamViewer will time out and log me out while using it. I can disable TeamViewer for a while to see if that helps and I will have to find the X-box live app and see if I can uninstall it or disable it. I have tried 3 different browsers on my desktop and 2 browsers on my laptop and I get the same results wired or wireless. I can take my laptop to the public hot spot in town and connect between 1 and 3 Mbps while sitting in my car and I have no buffering while watching Youtube in HD.
X-box live must be an app running on my computer, we have an X-box console but it has been disconected since the kid went off to college. I do have TeamViewer installed on my computer because I have to remote into it at times but I havn't been able to use it reliably since I had HughesNet installed, there is to much lag and TeamViewer will time out and log me out while using it. I can disable TeamViewer for a while to see if that helps and I will have to find the X-box live app and see if I can uninstall it or disable it. I have tried 3 different browsers on my desktop and 2 browsers on my laptop and I get the same results wired or wireless. I can take my laptop to the public hot spot in town and connect between 1 and 3 Mbps while sitting in my car and I have no buffering while watching Youtube in HD.
