Forum Discussion
Buffering Slow Internet and E-mail times out
Thank you for bringing this to my attention. If you are willing to try HTS again, please call 866-347-3292 and provide them with the updated case number I just messaged you, as I have now updated the case notes to ensure the call will be free of charge next time. I do apologize for any inconvenience this may have caused. Also, I see you had mentioned termination earlier. If this is the step you would like to take instead, I can assist you with the process. Please private message me if this is your decision.
-Damian
Hi kf4ipc,
Just wanted to check in and see if you were able to find out anything new. I want to make sure we keep a good momentum on your issue.
Still fighting with this Internet. Its still unusable, I can't watch Youtube or get my E-mail, It took several minutes to get to this website just to post this tonight. How much will it cost me to terminate my service? I pay my bill every month and I can't even use the Internet so I am just wasting my money. I am having to drive into town with my laptop just to download my E-mail and work on my online college classes. It is inconvenient and I should not have to do this.
