Forum Discussion

ritchk's avatar
ritchk
New Poster
5 years ago

Cant access my email

Neither of my computers will access my email page, just comes up blank and says cant locate server. Started last week. Works on my phone just fine. Tech service had me delete browsing history and cac...
email
Performance
  • maratsade's avatar
    maratsade
    5 years ago

    Start by trying with other browsers, and try using incognito (Chrome) or private (Firefox) mode to see if the issue goes away. 

maratsade's avatar
maratsade
Distinguished Professor IV
5 years ago

Start by trying with other browsers, and try using incognito (Chrome) or private (Firefox) mode to see if the issue goes away. 

  • ritchk's avatar
    ritchk
    New Poster
    5 years ago
    Computer uses Chrome and laptop explorer and neither works. Firefox did work. What would have changed to make not work?
    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      5 years ago

      It could be something you added to Chrome that's incompatible. Glad you can at least use Fireox.

       

      ritchk wrote:
      Computer uses Chrome and laptop explorer and neither works. Firefox did work. What would have changed to make not work?