Forum Discussion

Robp1's avatar
Robp1
Junior
7 years ago

Dropping Data yet again

I have spend/wasted hours of my time fighting with Hughes. Tonight I am beyond frustrated. So simple break down: 1. Internet and phone work ok for about a month after the tech came and fixed the di...
Performance
Voice
  • Liz's avatar
    Liz
    7 years ago

    Hi Robp1,

     

    Thanks for getting back to me. I'm sorry to hear this, no one is ever "locked in" to using our services. Anyone is free to cancel. Please check your private messages (PM) in the top right corner of the community page as I will send you a PM to further address your concerns.

     

     

Robp1's avatar
Robp1
Junior
I have already done everything mentioned above with advance tech support. Nothing fixes it. I am to the point of seeking legal support. Hughes has locked me into services that do not work. Wasted hours of my time, sent three techs out and still NOTHING changes.
Robp1's avatar
Robp1
Junior
7 years ago
I would also Like to Mention that I couldn’t even call for emergency services because nothing works....
  • Liz's avatar
    Liz
    Moderator
    7 years ago

    Hi Robp1,

     

    Thanks for getting back to me. I'm sorry to hear this, no one is ever "locked in" to using our services. Anyone is free to cancel. Please check your private messages (PM) in the top right corner of the community page as I will send you a PM to further address your concerns.