Forum Discussion
EMAIL not going out from emClient
- 6 years ago
It looks like the email client has recommended a solution that works, and appears to be working now.
One of the options in the SMTP setup is "Use SSL on a special legacy port".
I'm not sure what the means, in detail, but it worked when changed.
Thanks for everyone's help and for your patience with my ignorance.
Honestly, I don't understand the problem if the SSL port being used is the one specified. I have no issues using any of the standard clients here.
For HughesNet POP (I don't recommend using IMAP):
POP incoming: mail.hughes.net, 995
POP outgoing: smtp.hughes.net, 465
For anyone else, you'd have to consult their instructions.
Other than that, the developer of the client may not have allowed for enough of a timeout window. That sometimes happens as well and might not account for latency on satellite.
I tried those port settings with and without SSL. Same errors. Also posted on emClient support page.
Baffling.
Is there anything else that can be affecting hughesnet server connection? Same email client works for gmail and for another domain (all going through my satellite connection). and I can send/receive hughesnet email from cell phone and webmail.
Definitely email client and hughesnet send only related.
- CNS6 years agoSophomore
UPDATE
Bypassed my satellite connection and sent using emClient via a smartphone hot spot - and, voila, it worked fine.
So it is either being blocked going out by my HughesNet satellite modem, or something with the satellite delay is affecting it. Doubtful it is the delay as other email accounts/servers work fine through the same modem.
Thoughts?
- MarkJFine6 years agoProfessor
An earlier post you made said: "SMTP is configured for port 587". I believe you have to have SSL on HughesNet as with most email these days.
Also, the port should be 465 for SSL, not 587 as you stated. You may want to double check again. You may want to ensure that authentication is set to use the same the receive setting.
Another thought: You might want to make sure your outgoing certificate settings aren't messed up. First try with no certificate with neither any signing algorythm nor any encryption engaged.
- CNS6 years agoSophomore
Now set as you state - still not working. Seems like all combinations of ports and SSL enabled/disabled do not send.
What is the proper setting for PORTS and SSL? I operating in POP mode.
This has worked for nearly 20 years and all of a sudden .. boom.
- CNS6 years agoSophomore
I have changed the ports as indicated and ensure the authentication is correct. and tried all flavors of SSL. None of it works.
Can someone post the "correct" settings (or at least the options) of Ports and SSL on/off for POP mode? I think I have tried every combination.
This has worked for 20 years and then ... boom.- MarkJFine6 years agoProfessor
I posted the correct settings precisely. I have them set that way in Outlook and it works with no issues. I'm afraid there's something wrong with your client. It's possible it's either not setting the correct port (using the default instead) or some other issue.It was recommended some days ago that you contact your client's developer as a fallback to try to figure out the probkem. If you've not done that, well, there's nothing anyone can do for you other than what's already been done/discussed. Good luck.
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