Forum Discussion

hooterville's avatar
hooterville
Senior
4 years ago

email problems

Hello,      I am once again having trouble getting email.  It seems to be working fine on my phone but I can't seem to access it on my computer.  When I try to get email this is the message I get - ...
Performance
  • Liz's avatar
    Liz
    4 years ago

    Good morning Mary,

     

    Thank you for your patience, our e-mail admins have resolved this so email should be accessible again. Please don't hesitate to drop by again if you have other concerns.

     

    Thanks,

    Liz

hooterville's avatar
hooterville
Senior

Hello Liz,

 

    When on the computer I have tried two different browsers, Chrome and Edge.  Neither one work.   I got the same error notice in both browsers. 

I just tried once again to access my email on Chrome and got this message - Network request failed with status 504- "Gateway Time-out"

    On my phone I am using the mail app that came with the phone (iPhone).  This works.  I am not using the Hughesnet site on my phone.

 

Mary

Liz's avatar
Liz
Moderator
4 years ago

Good morning Mary,

 

Thank you for your patience, our e-mail admins have resolved this so email should be accessible again. Please don't hesitate to drop by again if you have other concerns.

 

Thanks,

Liz

  • hooterville's avatar
    hooterville
    Senior
    4 years ago

    Thank you Liz,

         Things seem to working good now.

     

    Mary S.

    • Liz's avatar
      Liz
      Moderator
      4 years ago

      Wonderful, I appreciate the confirmation!

       

      -Liz