Forum Discussion
jc2
9 years agoSophomore
Gen 5 speeds are slowing down
When Gen 5 was first installed in April I was getting download speeds around 40Mbps. Now 3 months later it has slowed to 21 which is slower than the advertised 25. Called tech support and they said th...
- 8 years agoAedan,
My HT2000W modem is back up to speed. In the morning during bonus data hours l ran a speed test and it was still slow. I re-enabled the 5.0 Ghz network that I had disabled during all of the testing and troubleshooting and as usual it didn't show up on my computer but did on my phone. So l connected to the 5.0 network on my phone and ran a download speed test of 42Mbps! So l switched back to 2.4 on my phone and ran in the 40s. Went back to my computer on 2.4 network and had a download speed of 43Mbps. So really all that was done was disable 5.0, re enable and connect to 5.0 and switch back to 2.4 . Maybe the upcoming firmware update will help. Thanks to everyone for their help and patience.
C0RR0SIVE
9 years agoAssociate Professor
Jc2,
On your device, are you able to determine what your "Link Speed" is being negotiated as?
Also, it's best not to clear your results history on testmy.net, as engineering will need all results if Aedan escalates your case... If you want to differentiate from your Netgear Wifi and the HT2000w Wifi, you can select Extra Identifier and select "Wifi" for Hughesnet, and "Location 1" for your Netgear.
jc2
9 years agoSophomore
Not sure what you mean by what the Link speed is being negotiated as. Link speed with Netgear is 130/65 Mbps. Hughesnet 144/75. Yeah l shouldn't have cleared my result history. I will do what you said about differentiating between the two.
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