Forum Discussion
New Customer - 50gb/25mbps Plan - speed testing around 3-5mbps yet none of my High speed data used
Hello. New Customer here. Had internet set up on 12/11 and started out on the 50gb/25mbps plan. Internet has been miserably slow across every device, but we expected some slowdown compared to th...
So, your speed is not tied to how much data you have left, except when you go into FAP (when you hit FAP, that is, when you use up your monthly allotment, speeds are reduced significantly).
HughesNet doesn't guarantee speeds or performance. Speeds are influenced by scads of variables so they can't be guaranteed, even though the tech itself is designed to be 25 down/3 up. You may really, really want to read the subscriber agreement to learn the limitations of the service and develop a realistic set of expectations.
To run speed tests, always use testmy.net, and run manual tests of 25 Mb down and 4 Mb up. Those speed tests are the only ones allowed on this community.
