Forum Discussion

RobertOder

Junior

2 years ago

NEW email Problem!

email not working AGAIN

Performance

RobertOder

Junior

2 years ago

I started with Hughesnet about 20 years ago, when I went out into the country. At that time, five emails were part of the service. I upgraded once, about 15 or more years ago. I never thought the newer upgrade was worth pursuing. I will dig it out, but be patient. I am at a satellite office (no pun intended) and I'll be back home in a week or so.

The internet service per se has been remarkably reliable - albeit a bit slow at times - but in the last few years the email has degraded tremendously.

maratsade

Distinguished Professor IV

2 years ago

I was with DirecWay, which turned into HughesNet (and this improved the service tremendously). I've been very happy with it and have had some issues every so often, though I've found the company to be responsive, a lot more responsive than others (looking at you, Verizon). I don't use the email, except for notifications, and so I haven't had problems with it. Once it stopped forwarding the notifications, but the issue got resolved.

No rush at all -- if you can share the old contract, that'd be super, but it's not a demand or anything. 😊 When you upgraded, the old contract was likely superseded by the new one.

I like Gen5, it's better than Gen 4, and I plan to upgrade to the new system (Gen 6?) when it's ready.

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I can receive email just fine. It appears that all of my email clients are suddenly unable to log into the outgoin...","body@stringLength":"761","rawBody":"

I can NOT send email from either Outlook, nor Macintosh mail, nor iPhone nor iPad. I can receive email just fine. It appears that all of my email clients are suddenly unable to log into the outgoing server. I believe something has gone wrong with the outgoing email server. It does not accept a login from my email clients. I have been a Hughesnet user for over 20 years. This seems to happen every year in December. Is some key tech support person on leave?

I NEED my email. Would someone from Tech support please respond? I posted this complaint yesterday and nobody responded.

Tech support please respond ASAP.

Robert Oder

Temecula CA

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No rush at all -- if you can share the old contract, that'd be super, but it's not a demand or anything. 😊 When you upgraded, the old contract was likely superseded by the new one.

I like Gen5, it's better than Gen 4, and I plan to upgrade to the new system (Gen 6?) when it's ready.

","body@stringLength":"882","rawBody":"

No rush at all -- if you can share the old contract, that'd be super, but it's not a demand or anything. 😊 When you upgraded, the old contract was likely superseded by the new one.

I like Gen5, it's better than Gen 4, and I plan to upgrade to the new system (Gen 6?) when it's ready.

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The internet service per se has been remarkably reliable - albeit a bit slow at times - but in the last few years the email has degraded tremendously.

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The internet service per se has been remarkably reliable - albeit a bit slow at times - but in the last few years the email has degraded tremendously.

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