Forum Discussion
Internet is abysmal but the privacy and security issues are far worse
MisJulie72,
This message will pop-up on any device connected to the service until the billing issue is resolved on your end. We are not able to limit the number of devices that receive this message.
For future reference, you can set-up text or e-mail billing notifications to avoid these messages http://support.hughesnet.com/en/faq/account_billing/how-do-i-subscribe-or-modify-my-hughesnet-notifications
-Jay
MisJulie72,
I just sent a private message confirming the e-mail we have on file is the correct one. Concerning these pop-ups that your friend is receiving, what application or website is sending them? Are you two using a shared device? Could you send a screenshot of one of these pop-ups?
-Jay
MisJulie72,
You can post screenshots a number of ways.
1. Selecting the "Photos" option
2. Selecting "choose files"
3. Pasting directly into the body of your message
-JayJay , I don't think those options are available when accessing the community from the iPhone.
- Correct. There is zero options
- Unfortunately my phone does not give me any options to upload photos. I did try copy and paste but it only gives me ‘select’ and ‘select all’
Yeah, that's it. I wish the mobile site provided options, and maybe it will in the future. Do you have any access to a laptop or computer? Alternatively, the mods here may provide an email address where you can send screenshots, which you can take from your iPhone. (Not sure if there is such an email address, though).
MisJulie72,
Also, when you are able to post the screenshots, I recommend avoiding any screenshots that may contain personal information such as your address, phone number, or account number.
Thanks!
-Jay
