Forum Discussion

Danny89's avatar
Danny89
Junior
5 years ago
Solved

Severe speed issues, is there an issue at Hughes?

Since the morning of August 11th, ive been having severe speed issues. I barely get more than 20kbs when downloading, im having a lot of trouble loading anything on Facebook, cant use Youtube, so for...
Performance
Severe speed issues
  • Liz's avatar
    Liz
    5 years ago

    Thanks for the update, Danny89. There are times when heavy traffic demands will slow down your browsing performance but our network engineers are continually assessing service performance metrics and adjusting parameters to accommodate the increasing demand for internet bandwidth. 

     

    -Liz

Danny89's avatar
Danny89
Junior
5 years ago

Oh god, I accepted a solution, and its solved, but I dont want to waste for another topic...

I just noticed that my BONUS ZONE time has ended early, that my bonus time doesnt start again for 18 hours 7 minutes, at the time I saw it was 7:53AM Eastern Time

Has there been a time change or was there a glitch?

Not that its a big issue or anything, I just got weirded out by it after checking my data after doing a speed test

maratsade's avatar
maratsade
Distinguished Professor IV
5 years ago

The bonus zone is always 2 am to 8 am local time.  Maybe what you saw was a bit delayed in updating, but the bonus zone times have not changed.