Forum Discussion
Slow or dropping connection
- 7 years ago
Good morning MrCRJP,
It's been a while since we last heard from you, so we will close this thread. I also just ran diagnostics on your site and everything looks fine. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.
She was just reading forums on some web sites via WiFi using Chrome on her phone. Everything would either not load at all, or load after a long delay with broken elements on the page. She's not very tech savvy at all, and is being kept very busy today by our baby, so I may not be able to get any results until I get home.
Did anything change with our configuration, or does it just happen to look good right now?
That's understandable, whenever you can get testmy.net results will do. Nothing to my knowledge has been changed. Even right now, the download speed from the modem is now at 37 Mbps down.
We are curious to know what speeds you're seeing while directly connected to the modem. Looking forward to hearing back.
- MrCRJP7 years agoFreshmanI'm seeing speeds the 30's wireless and almost 50 wired. This is looking much better!
But.. was anything change, or does it just happen to be great right now? Thanks again for the help. - Liz7 years agoModerator
Sounds good! I'll send this over to the engineer. He hasn't mentioned anything since I had you monitor your system for improvements, so I can't say if there was any adjustment done. I'll let you know if I have any further instruction from the engineer. This sounds promising.
- Liz7 years agoModerator
Good morning MrCRJP,
Just checking in on you, is the HughesNet system still working well for you?
- Liz7 years agoModerator
Good morning MrCRJP,
It's been a while since we last heard from you, so we will close this thread. I also just ran diagnostics on your site and everything looks fine. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.
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