Forum Discussion

Sunlightbywheel's avatar
Sunlightbywheel
Sophomore
7 years ago
Solved

Slow speeds with HN9000

Hi, I had my modem changed out on 6-7-19 do to  System Control Center  web page not loading. That is fixed but still seem to be having problems. My speeds seem to be slow and and lot of time outs on...
modem
Performance
Slow speed
  • Liz's avatar
    Liz
    7 years ago

    Hi Sunlightbywheel,

     

    The engineer made an adjustment on our side to try to help with your concerns. Let me know how it goes.

     

GabeU's avatar
GabeU
Distinguished Professor IV
7 years ago

Liz Amanda Damian et al., 

 

Should someone with an HN9000 system use specific test sizes at testmy.net, and if so, what should those test sizes be?  Perhaps 12MB/4MB, like with Gen4?