Forum Discussion

bcnowlin's avatar
bcnowlin
Sophomore
6 years ago

slow to no speeds

Someone told me to start my own topic so her goes.  Several months ago I had the same problem and talked and texted till I was blue in the face.  Finally got escalated to the top and Bingo it was per...
Performance
  • Hardy's avatar
    Hardy
    6 years ago

    Robert,

    Thank you for the update. I am glad to hear it seems to be improving. I will keep an eye out for your response on Monday. Have a great weekend.

    Thanks,

    Felicia

BirdDog's avatar
BirdDog
Assistant Professor

Like maratsade is saying, you need to create an account at Testmy.net and be logged into it when running tests. That way the mods have something to pass to the engineers that has your results in one easy to find place. Running tests when not having an account and being logged in leaves no easily traceable info linked directly to your particular site.

 

Here are my results going way back: https://testmy.net/quickstats/BirdDog2017

 

PS: The HughesNet test at my.hughesnet.com uses way too much data and is less accurate than TestMy.net in my opinion.

  • Hardy's avatar
    Hardy
    Moderator
    6 years ago

    Robert,

    After further investigating, I believe we need to get a tech out to replace the radio. Please see your private messages for further detail. 

    Thanks,

    Felicia

    • bcnowlin's avatar
      bcnowlin
      Sophomore
      6 years ago

      Thank you so much for the response I had my fingers crossed.  Right now it is raining since this morning and I take my chances gettin on.  Now how do I get personal messages

      Bobert

      • Hardy's avatar
        Hardy
        Moderator
        6 years ago

        Robert,

        You are welcome! It will be in the top right corner, looks like a little envelope.

        Thanks,

        Felicia

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    6 years ago

    that's great, Robert. You have a lt of testing history there; well done!

     

    *I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.

     

    bcnowlin wrote:

    Thanks, this is what I have, I thought I was signing in all the time so I added some today

    Robert

    https://testmy.net/quickstats/bcnowlin

     

     

     

    • bcnowlin's avatar
      bcnowlin
      Sophomore
      6 years ago

      All of a sudden 3 good ones we'll see