Forum Discussion

bcnowlin's avatar
bcnowlin
Sophomore
7 years ago
Solved

slow to no speeds

Someone told me to start my own topic so her goes.  Several months ago I had the same problem and talked and texted till I was blue in the face.  Finally got escalated to the top and Bingo it was per...
Performance
  • Hardy's avatar
    Hardy
    7 years ago

    Robert,

    Thank you for the update. I am glad to hear it seems to be improving. I will keep an eye out for your response on Monday. Have a great weekend.

    Thanks,

    Felicia

bcnowlin's avatar
bcnowlin
Sophomore
7 years ago

Thanks so much for your help.  That is probably the problem.  I hope u read my last chat with a Koan Kelly and what she said to me.  I really appreciate you and the others in the community.

Robert

bcnowlin's avatar
bcnowlin
Sophomore
7 years ago

Felicia,

Thanks to you the installer showed up with new radio installed it and Hughes said I needed a Modem and it was installed.  Too early to tell but seems faster and more responsive.  The speeds are higher but still start and stop.  I let you know Monday whats going on.

Appreciate Ya

Robert

  • Hardy's avatar
    Hardy
    Moderator
    7 years ago

    Robert,

    Thank you for the update. I am glad to hear it seems to be improving. I will keep an eye out for your response on Monday. Have a great weekend.

    Thanks,

    Felicia

  • bcnowlin's avatar
    bcnowlin
    Sophomore
    7 years ago

    Major Kudos to felicia as she is the one.  Right now I have service that I have become accustom to from Hughes.

    Thanks Felicia for working with me and being so nice.

    Robert

     

  • Hardy's avatar
    Hardy
    Moderator
    7 years ago

    Robert,

    I am very happy to help out! I really appreciate the compliment! :)