Speed issues since Day 1

Thank you! I’ll check that info out today! It didn’t let me put the actual post in earlier I guess.  so I’ll post it

Can someone please run a diagnostic test on my equipment? Since getting service in October my priority data and standard data have always been slow.   Now I have had lte blackouts consistently happening. I’ve called customer service and am told “your out of priority data” I have spent so much money on data tokens trying to see if that helps but it doesn’t and I went thru 20 yesterday in less than an hour! I don’t know how seeing as the internet was out all day! Please help us! My daughters dual enrolled in college and unable to get high school or college homework done due to the fact internet working properly only 1-2 days a week. I can’t send out invoices for my customers, I can’t even get on the satellite page to look at the system issues because my internet is constantly down. I have been through about 30 hours on the phone, got sucked into a special plan that was going to cost me 250 dollars a month and still dealt with the slowest internet ever when it works, with zero help from customer service and the fusion department. I have stated in phone calls over and over and over that there’s something actually wrong with the equipment but nobody  actually helps! I can’t have these issues! Can someone please tell e what to do or maybe I just need new router and modem?! I know that I have a lot of devices on it but even when I use 1 item at a time I still have issues with speed and performance. I do have a mesh node, but the WiFi signal tests say I have excellent signal but I can’t do anything so it’s lying right to my face because I literally wait for 3 plus minutes to load a single page of  any thing. I have had issues since October 29th when the installation guy said there was a problem with installation. The last tech told me there was nothing that he nor hughsnet could do and did not replace any equipment even tho the lady at customer support said a box needed to be replaced, tech asked why but never replaced anything! I could go on, but if you look at my account you’ll see all the calls and troubleshooting