Forum Discussion
Upload Issue again
GabeU,
Ok, finally got Testmy.net figured out except for one issue, combined testing with max data set.
You see the tabs to the right of 'optional'? Both will set the 'minimum' data size but won't affect the maximum so it still tests anything it wants and of course, if it tests something reasonable the first time and runs quickly it will rerun with more data the next time so it is very important that I remember to click nfw. I'm following your instructions but unless I test upload and download separately I have no control over the maximum data used.
Hughes Level 4 called today (1/11/19) and when she had me run the upload test it was 33Kbps up and 21.3 down. Unplug the modem, bypass the router, long periods of silence and 'still buffering' for 25 minutes until it finally steamed without buffering but I haven't a clue what she did and I got the idea that she had a quota on either words or characters used, kink of like Twitter. I appreciated what ever she did but as she trying to get off the phone I asked if 2215 ms ping rate wasn't a touch long. She said she didn't know, 'bye'. I've never asked any tech about that before so I don't know if only certain techs are familiar with ping rates. I let it go and won't complain unless it becomes a consistant issue. What is your average ping rate? I don't know if testmy.net arbitrarily picks Dallas to ping but that's what this is testing. I understand that a high ping rate will affect the loading of a page which is what I'm running into. Slow to connect, handshake, etc. but once loaded it streams with litte buffering now. She must have done something, 1.5 Mbps up - 25Mbps down. Just so it stays. Thanks for the info.
Oh, you're right, I wasn't able to see that your note about being out of data was addressed to someone else. I've yet to figure out this board.
maratsade GabeU,
I don't know how much of Testmy results are available from the url. I've never posted the url before, it's always been screen prints. I started this post about 3:30 and got distracted by an email that said it was from Hughes. It explained that my email had been hijacked and it was necessary for me to reenter user name and password along with payment info, especially payment info. I figured who ever sent it was looking for something to read so I send them 90,000 copies of Death Traps from Kindle using an anonymous emailer. I hate scammers and it wasn't all that quick to send those books with uploads at .33Mbps or less but it's worth it.
https://testmy.net/quickstats/Hangfire
"I don't know how much of Testmy results are available from the url. I've never posted the url before, it's always been screen prints. "
Whatever you did on Testmy under that account will show there, and I'm told it has lots of info the engineers can use to figure out what's going on.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
dfbeck wrote:maratsade GabeU,
I don't know how much of Testmy results are available from the url. I've never posted the url before, it's always been screen prints. I started this post about 3:30 and got distracted by an email that said it was from Hughes. It explained that my email had been hijacked and it was necessary for me to reenter user name and password along with payment info, especially payment info. I figured who ever sent it was looking for something to read so I send them 90,000 copies of Death Traps from Kindle using an anonymous emailer. I hate scammers and it wasn't all that quick to send those books with uploads at .33Mbps or less but it's worth it.
https://testmy.net/quickstats/Hangfire
