Do my tokens look fatter?

Question

I noticed my prepaid tokens look like they gained some weight...they were 500MB each before.&nbsp; Anyone else seeing this?&nbsp;Just click the kudo if your tokens are 1GB too so I can count everyone!

GabeU · Answer

MrBuster&nbsp;wrote:I see this still shows the message asking to confirm the purchase before showing the screen.&nbsp; If I click 'Yes' will it show the screen showing the tokens available for use that have not been "banked" to show on the&nbsp;HT2000W&nbsp;System Control Center?&nbsp; (Personally&nbsp;having them in the "bank" would to my way of thinking with this analogy imply you have not yet selected to use/activate them, much as cash in the bank implies you have not yet withdrawn the cash from the ATM)Yes.&nbsp; If you click "Yes" in that box it will show you the tokens you have available.&nbsp; Thus far I haven't heard anything further about the permature purchase confirmation notice, so it might be time to let them know again.&nbsp; I'll post a pic of it here so that&nbsp;Liz&nbsp;and the other reps can see it, as it's most definitely&nbsp;confusing and misleading, and in a way that might keep people "using" or buying tokens.&nbsp;&nbsp;&nbsp;&nbsp;BTW, they/we use the term "banked" due to the three different data amounts being in their own data banks, as in the Anytime Data bank, the Bonus Zone data bank, and the Token data bank.&nbsp; So, when we've added token data to the token data bank, whether by active purchase or clicking on "use" for any free or prepaid tokens we might have, it's said that the data has been "banked".&nbsp; I do understand what you mean, though.&nbsp;&nbsp;&nbsp;Edit:&nbsp; I should add that I think the box is supposed to be some kind of notice or warning that you're entering&nbsp;a part of the page in which active purchases can be made, though they should definitely change what it says.&nbsp; Perhaps "Entering Token Purchase Area" or something similar.

C0RR0SIVE · Answer

The prepaid/free tokens are generally only seen on HN7000/9000 systems, with so few users on such systems now, it would make sense to bump the allotment up.&nbsp;

Jay · Answer

We are currently aware of this issue with the purchase page and our team is working on a resolution. We will check with them to see how far along it is.

&nbsp;

-Jay

GabeU · Answer

It looks like this has happened with both Prepaid and Free tokens.&nbsp;&nbsp;

MrBuster · Answer

I just tried one of the tokens and it still counted as 500MB, and so I am guessing the 1GB on the screen is just a label.&nbsp; I suspect the new tokens are 1GB, but the old tokens still count as 500MB.

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Do my tokens look fatter?

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