Forum Discussion
Community notification emails have stopped.
- 5 years ago
Good morning folks,
Thank you for your patience while we continue to investigate. While we currently can resolve this issue as it pops up on a user by user basis, we're still working on pinpointing the root cause of this forum notification issue to apply a permanent and universal solution. I'll keep this thread updated on news as we get it.
If you notice your e-mail notifications not arriving when you should be receiving them, please let me know ASAP; posting in here is fine. Include the approximate date and time of the notification received in the community that didn't arrive as an e-mail notification.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
Direct emails #11 and #12, which were sent at 4:57PM and 4:58PM respectively, were both received at MSN at 2:19AM EST, which is nearly 9.5 hours after sending them. They were received in reverse order (12 then 11).
I sent email #13 and #14, both at 2:35AM. They have not come through yet.
I have similar results.
My outgoing mail Does eventually arrive in the MSN inbox.
Yesterday 6 hrs later and the last 2 arrived 13 hrs after being sent. They havent been returned anyway.
Reminds me of receiving text messages on my cell phone. I would get some texts the next day. So much for instant messaging. I have never used MSN Messaging have you?
Edit: Now that I think about it, I have received No Email notifications from the Community for 6 days. Last one was 12/09. Isnt that what this discussion is about?
- MarkJFine5 years agoProfessor
Just a thought on this mystery: Sometimes emails will get rejected for some reason so the sender tries again in a set amount of time. that time could be an hour, could be 24 hours. Could also be it keeps trying and finally gets accepted 24 hours later.
I'm thinking that this was initially set for a single try, which is why things were failing immediately. Someone went in and changed it for a series of retries, which is why things are now showing up much later.
- MarkJFine5 years agoProfessor
I've been getting them all along, best I can tell.
- kitnbob5 years agoTutor
Perhaps my Community Board settings are different than yours.
I am "subscribed" to any disscussion that I stick my 2 cents worth in, then the board sends me an email every time sombody else does too. In theory I should have received 2 emails from just you today. I received No email from the board subscriptions today or for the past 5 days. The email system is not sending them.
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