Forum Discussion
Email is not loading
Hello, I am still having trouble loading email. I have clicked on the developer tools and see that I am getting all kinds of errors. I was told to show the load time, but it does not show that...
Hello Liz,
Our new modem came today and I have installed it. I checked load times. It is faster now. The HughesNet homepage took 15 seconds to load and I checked some other websites. Their load times are a bit faster. The email still takes 15 seconds to load. I am just glad that it is loading.
Thanks for you help,
Mary
Hello Liz,
I tried disabling the WAC. It took 32 seconds for the HughesNet home page to load, 17 seconds for email to and 31 seconds for this page, the community page to load.
PS, I understand the wifi is part of the modem you are sending me. Our internet is about 3 times slower when we use our current wifi modem. I hope that the wifi on this modem will not slow down our internet.
Thanks for all of your help.
Mary
Good morning Mary,
Thank you for your update and details. I surely would hope that our built-in wifi and modem overall would be an upgrade for you. Looking forward to hearing how it works for you.
-Liz
Hello Liz,
Our new modem came today and I have installed it. I checked load times. It is faster now. The HughesNet homepage took 15 seconds to load and I checked some other websites. Their load times are a bit faster. The email still takes 15 seconds to load. I am just glad that it is loading.
Thanks for you help,
Mary
Wonderful! Thanks for letting me know it's better with the new modem! If you have any more concerns please don't hesitate to drop by the community again, we're here to help.
-Liz
